This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Ford Fusion. The contact stated that while driving at unknown speeds, the brake pedal was depressed to the floorboard without warning. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to friendly Ford (2250 South rd, poughkeepsie, NY 12601, (845)462-1900) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 40,000. VIN tool confirms parts not available.
Multiple Ford dealerships have rejected to fix/or settle my recalled issue on my brakes and ive been in just misses just about every time I push the brake pedel due to you gotta push the peddle down to the floor just to stop otherwise it wont stop the car without hitting someone... NHTSA campaign id: 19V904000 the issue has only been getting worse since ive owened the car.
January 2020 and again October 2020 I received a safety recall notice from the Ford Motor Company stating a safety recall notice 19S54/NHTSA recall 19V-904 that a valve in the hydraulic control unit of the anit-lock braking system may be stuck open. My 2008 Ford Fusion indeed has this problem. Every time my anti-lock braking system is activated, my brake pedal sinks to the ground and it takes control and time for the car to come to a stop. After, the brake pedal remains soft and I have to pump the brake peddle to get pressure back up. This has been a problem since approximately 2018 for this vehicle. It has now been over a year and the manufacturer has yet to notify me of a fix for this recall problem. This time frame is unacceptable.
The contact owns a 2008 Ford Fusion. The contact stated while driving 30 mph, the vehicle hit a bump in the road while coming to a stop light and the brake pedal was depressed however, the vehicle failed to stop. The contact stated used the parking brake to stop the vehicle. The contact stated she took the vehicle to an independent mechanic where the cause of the failure was not determined. The contact stated that the mechanic bled the brake lines and changed all the brakes however, the failure persisted. The contact stated that recently the rear passenger's side tire hit a small pump and loss braking ability. The contact stated that she had to pump the brake pedal several times until the brakes engaged and worked correctly. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. Neither the manufacturer nor the dealer were notified of the failure. The failure mileage was approximately 63,000.
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The local dealer paducah Ford located at (3476 park ave, paducah, ky 42001) was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The failure mileage was 200,000. VIN tool confirms parts not available.
- Paducah, KY, USA
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The contact owns a 2008 Ford Fusion. The contact stated while driving at various speeds, the vehicle experienced a soft pedal failure which progressed to total brake failure, without warning. The contact had taken the vehicle twice to an independent mechanic who performed two brake repairs to the vehicle however, after each repair, the brake failure persisted. The contact then received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called stokes hodges Ford (1850 jefferson davis hwy, graniteville, SC 29829) and it was confirmed that parts were unavailable. The manufacturer had been notified of the failure and confirmed that parts were unavailable. The vehicle was not repaired. The failure mileage was 182,451. VIN tool confirms parts not available.
The contact owns a 2008 Ford Fusion. The contact had initially received a recall notice in 2019 for NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part for the recall repair remained unavailable. Recently, the contact stated that upon depressing the brake pedal, the brake pedal intermittently depressed to the floorboard, without warning. The contact also stated that after she had the vehicle repaired under NHTSA campaign number: 17V024000 (air bags) at mullinax Ford of vero beach (488 us-1, vero beach, fl 32962) the air bag warning light illuminated. The contact had taken the vehicle back to the dealer however, the dealer refused to service the vehicle for free under the recall, due to a failure within the center console of the vehicle. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.
My car has had a recall since last year and no word on when it can be fix.I can not have a car that the breaks my go out on or just let or let it sit there for god knows how long. I think Ford should pay vehicles back especially if it's something as serious as a breaking issue.
Concerning: Manufacturer recall number 19S54 NHTSA recall number 19V904 parts were supposed to be available first quarter of 2020. Still nothing. Is there any accountability?
This vehicle is subject to a brake system recall from 12/2019 and as of today 2/8/2021 there still is no timeline on repair. This brake failure is a major safety issue and additionally has affected the ability for me to sell or trade in the vehicle due to diminished value and concerns over liability for selling a vehicle with an open brake system recall. The brakes continue to fail intermittently, with pedal travel to the floor often when braking on a rough surface.
The brake pedal intermittently requires much more travel to engage a normal braking effort. The vehicle was stopping at a stop sign, with a right turn imminent. The vehicle was able to come to a safe stop, but this condition could make avoiding an accident difficult or impossible if aggressive braking is required and not available, or gives the driver the sensation that braking is not occurring normally. This happens several times over the course of a month.
The contact owns a 2008 Ford Fusion. The contact stated that while driving and depressing the brake pedal to the floorboard, the vehicle failed to stop causing the distance to be extended. The contact stated that she had to shift into neutral to bring the vehicle to a stop. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called jack kissee Ford (760 S lynn riggs blvd, claremore, ok 74017) where it was confirmed that the part was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 168,000. VIN tool confirms parts not available.
The contact owns a 2008 Ford Fusion. The contact stated while driving 35 mph, the brake pedal was depressed and went to the floorboard but failed to effectively stop the vehicle. The contact stated that there was no warning light illuminated. The contact stated he pumped on the brake pedal to stop the vehicle. The contact was able to drive to his destination. The vehicle was taken to an independent mechanic and was informed that the brake master cylinder needed to be replaced. The vehicle was repaired however, he continued to experience the failure. The vehicle was taken to another independent mechanic and was informed the brake master cylinder needed to be replaced again. The vehicle was repaired however, the failure persisted. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called astro Ford (10350 auto mall pkwy, D'iberville, ms 39540; (228) 275-3673) and butch oustalet Inc (9274 us 49, gulfport, ms 39503, (228) 863-5525) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 143,303. VIN tool confirms parts not available.
Received a noticed for recall on hcu and brakes in late 2019, stating that parts would be available in early 2020. I was approaching the red light when I applied the brakes and they were depressed fully and the car began rumbling but was not stopping at all. The conditions were slightly wet, humid, and cold. I called Ford to ask about the parts and they stated that the most information they have now is that parts would be available sometime in the first quarter of 2021. I believe Ford is being reckless with people's lives due this very late delay in getting the proper parts out. Even the recall stated that the hcu may be replaced at the discretion of the mechanic, so even when the parts are available, Ford may still not repair the vehicle correctly. What a shame.
Re: recall 19S54/NHTSA 19V-904 opened on 12/18/19 2008 100,000K miles Ford Fusion ABS hydraulic brake problem. I originally received a letter from Ford in Jan 2020. It stated parts should be available late 1Q of 2020. I received a 2nd letter October 2020 stating parts should be available late 1Q of 2021. On Dec 30, 2020, my wife was driving the car when she tried to brake at a stop light during normal traffic but wet conditions. The brake pedal went down to the floor, but did not immediately stop the car, causing the car to swerve. My mechanic and I also experienced this problem with poor braking. The mechanic advised that he could not repair the problem without the proper part from Ford. I opened a case (cas-29149078) with Ford regarding the recall with numerous representatives. The last person at Ford I spoke with was eunise, a manager (800-392-3673) who told me to take the car to dealer currie motors in frankfort il for a diagnosis. The dealer can then diagnose it and then request parts thru Ford. I spoke with the parts mgr (john) and advisor (joe K) who told me that I would need to pay for the diagnosis ($150) and that no parts are available. The car is often driven on interstate 355, so the car cannot be driven safely. It is now being garage kept and undriven until repairs can be made (advised by my insurance company). This is a replacement for NHTSA case #11387712.
I received a recall notice from Ford in January 2020, and a notice from Ford that parts were expected in the first quarter of 2020. It has now been over a year and no parts available. This is a 2008 vehicle, how many can there be, that parts aren't available?
The contact owns a 2008 Ford Fusion. The contact stated while his wife was driving 70 mph, the brakes pedal was applied and depressed to the floorboard. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to currie motors Ford (9423 w Lincoln hwy, frankfort, il 60423, (866) 697-0924) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue however, no further assistance was provided. The failure mileage was 100,000. VIN tool confirms parts not available.
This vehicle has already been recalled for the hcu unit not functioning properly. I have already filed a complaint for that with NHTSA. This new complaint is because the recall was made on December 18th of 2019 and now over a year later Ford has not fixed the problem. I brought the car into a Ford dealer on 01/08/21 and the dealer confirmed that the hcu unit is defective but they told me Ford doesn't have the part and doesn't know when it will be available to replace it. This is over a year after it was recalled. I'm sure Ford has built a lot of cars and trucks in the last year and has sold a lot of parts so it doesn't make sense that they cannot get this part. This is a safety issue. The brake pedal goes to the floor if the anti-lock brake engages and most of the time I have to pull over and pump the pedal to get it back to where it should engage. The Ford dealer I took it to had me sign a paper saying that they informed me that the brakes are bad but Ford won't fix it and that they are not responsible for me getting into an accident. The last line of the circled area on the rock river Ford receipt states that.
My state auto registration included a recall from 12/19/2019. When I went to get further details from https://www.NHTSA.gov/recalls it said Ford is working on a fix"? this is from over a year ago - is there a repair available or not" thank you
A D V E R T I S E M E N T S
- Schaumburg Il 60193, IL, USA