This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact stated that the vehicle was taken to the dealer for the recall repair however when the vehicle was retrieved, the brake pedal would go to the floorboard while depressed. The dealer was made aware of the failure and retested the Hydraulic Control Units as part of the recall repair, which failed. The dealer informed the manufacturer of the failure however, the manufacturer declined the coverage for the HCU part replacement. The failure mileage was 153,985.
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic). The contact stated the ABS warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the hydraulic control unit (hcu) needing to be replaced. The dealer informed the contact that for the vehicle to be serviced under the recall campaign, the hydraulic control unit first needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact was informed that he had to pay out of pocket for the hcu unit to be replaced. The failure mileage was approximately 81,000.
The contact's wife owns a 2008 Ford Focus. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. Crown Ford Inc (420 merrick rd, lynbrook, NY 11563) was contacted on several occasions to schedule an appointment however, the dealer was unable to settle on a date for the recall repair. The dealer confirmed that the part was not yet readily available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) and 21V158000 (air bags) however, the parts to do the recall repairs were unavailable. The vehicle was taken to family Ford (170 york rd, carlisle, pa 17013, (717) 249-2215) where it was confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2008 Ford Fusion. The contact stated while attempting to have the vehicle repaired under NHTSA campaign number: 19V904000 (service brakes, hydraulic), the vehicle was taken to flood Ford of narragansett (21 woodruff ave, narragansett, ri 02882, (401) 515-2700) where it was diagnosed with needing the calipers to be replaced, in order to perform the recall repair. The vehicle was not repaired. The manufacturer was informed of the issue. The manufacturer informed the contact that the calipers were not included in the recall repair. The failure mileage was approximately 165,000. There is nothing wrong with the calipers. Therefore the cost and need to replace them should be by the manufacturer.
- North Kingstown, RI, USA
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The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the repair was unavailable. Ricart Ford (4255 S hamilton rd, groveport, oh 43125, (614) 836-6260) was contacted and she was instructed to drop off her vehicle and that the vehicle would be returned to her by the close of business. The contact was then notified that her brakes had failed and that they were waiting on the part. She was initially informed that the parts would arrive within 5 to 7 business days however, the vehicle remained in the dealer possession. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 154,000. VIN tool confirms parts not available.
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. VIN tool confirms parts not available.
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called mclaughlin motors Inc (950 N main St, sumter, SC 29150, (803) 773-1481) where it was confirmed that the part was not available. The contact stated while driving 35 mph, the ABS warning light was illuminated. The vehicle was taken to an independent mechanic and the mechanic was made aware of the failure. The vehicle was taken to mclaughlin motors Inc., to be diagnosed. The contact was informed that the ABS hydraulic pump needed to be replaced. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 76,000.
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that western slope Ford (2264 us-50, grand junction, co 81505, (970) 243-0843) informed her that that the part was not available for the recall remedy. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2008 Ford Fusion. The contact stated that while driving at unknown speeds, the brake pedal was depressed to the floorboard without warning. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to friendly Ford (2250 South rd, poughkeepsie, NY 12601, (845)462-1900) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 40,000. VIN tool confirms parts not available.
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. Laura Ford of sullivan located at 47 N. service rd w, sullivan, mo 63080 was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. A dealer was not contacted. The contact read online where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called dayton Ford Inc (4501 rhea county hwy, dayton, tn 37321, (423)775-1811) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The local dealer paducah Ford located at (3476 park ave, paducah, ky 42001) was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The failure mileage was 200,000. VIN tool confirms parts not available.
The contact owns a 2008 Ford Fusion. The contact stated while driving at various speeds, the vehicle experienced a soft pedal failure which progressed to total brake failure, without warning. The contact had taken the vehicle twice to an independent mechanic who performed two brake repairs to the vehicle however, after each repair, the brake failure persisted. The contact then received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called stokes hodges Ford (1850 jefferson davis hwy, graniteville, SC 29829) and it was confirmed that parts were unavailable. The manufacturer had been notified of the failure and confirmed that parts were unavailable. The vehicle was not repaired. The failure mileage was 182,451. VIN tool confirms parts not available.
The contact owns a 2008 Ford Fusion. The contact stated while driving 35 mph and making a right turn into a shopping center, the brake pedal was depressed however, the vehicle failed to stop as the brake pedal traveled to floor. The contact stated that she pumped the brake pedal several times until the vehicle stopped. No warning lights were illuminated. The contact stated she took the vehicle to sheehy Ford (10601 midlothian turnpike richmond, va 23235) where there was no failure diagnosed. The mechanic bled the brake lines. The approximate failure mileage was 91,533.
The contact owns a 2008 Ford Fusion. The contact stated that while driving at various speeds, excessive force was needed to depress the brake pedal to stop the vehicle. The contact stated that the failure occurred without warning. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. Elder Ford of romeo service (63300 van dyke, Washington, mi 48095) was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2008 Ford Fusion. The contact stated that while driving and depressing the brake pedal to the floorboard, the vehicle failed to stop causing the distance to be extended. The contact stated that she had to shift into neutral to bring the vehicle to a stop. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called jack kissee Ford (760 S lynn riggs blvd, claremore, ok 74017) where it was confirmed that the part was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 168,000. VIN tool confirms parts not available.
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called mcdonald Ford Inc (6790 midland rd, freeland, mi 48623; (989) 695-5566) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the brake pedal went to the floorboard when depressed. The vehicle was unsafe to drive. The approximate failure mileage was 160,000. VIN tool confirms parts not available.
The contact owns a 2008 Ford Fusion. The contact stated while driving 35 mph, the brake pedal was depressed and went to the floorboard but failed to effectively stop the vehicle. The contact stated that there was no warning light illuminated. The contact stated he pumped on the brake pedal to stop the vehicle. The contact was able to drive to his destination. The vehicle was taken to an independent mechanic and was informed that the brake master cylinder needed to be replaced. The vehicle was repaired however, he continued to experience the failure. The vehicle was taken to another independent mechanic and was informed the brake master cylinder needed to be replaced again. The vehicle was repaired however, the failure persisted. The contact received notification of NHTSA campaign number: 19V904000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called astro Ford (10350 auto mall pkwy, D'iberville, ms 39540; (228) 275-3673) and butch oustalet Inc (9274 us 49, gulfport, ms 39503, (228) 863-5525) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 143,303. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Olmsted Falls, OH, USA