This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Ford Fusion. While driving various speeds, the vehicle suddenly experienced random hesitation and jerking. The vehicle was taken to the dealer where it was diagnosed that the PCM was faulty and needed to be replaced. The contact indicated that the PCM was previously replaced in 2011 after the part caught on fire. The manufacturer was notified of the failure. The VIN was invalid. The failure mileage was 70,000.
- Catonsville, MD, USA
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- Catonsville, MD, USA