This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Ford Fusion. The contact believes that the head restraint in the front seats should have been designed differently. She stated that they protrude forward too much and make it uncomfortable to drive because her head and back are not straight or aligned. She believes that the head restraints should be flatter. The failure mileage was 75 and current mileage was 2,100. Updated 05/14/09. Updated 05/14/09.
- North Field, MN, USA
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- North Field, MN, USA