really awful
Crashes / Fires:
11 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
85,780 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Ford Fusion brakes problems

brakes problem

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2009 Ford Fusion Owner Comments (Page 1 of 6)

problem #115

Sep 222016


  • 100,000 miles


The brake pedal went soft; once when when driving on a slippery surface and twice on uneven surfaces as I was braking when going over a bump. Once the vehicle was turned off it seemed as if it reset and the problem went away. It happened three times. The date I entered below was the last time.

- Brick, NJ, USA

problem #114

Dec 022016


  • 113,000 miles
I was driving about 25 mph on a winter day in mn. We had very little snow down went to stop and ABS activated but I did not have any brakes. Pedal went to floor and ever since then it takes a lot longer to stop and pedal goes to floor very easy. Wife also drives car and she had the same thing happen going over a pot hole on a non winter day. Seems very unsafe to drive at this point especially with a 5 and 2 year old in it. Luckily it is our third car.

- Blaine, MN, USA

problem #113

Jan 082017


  • 112,000 miles
After a slide down an icy hill where the ABS was activated the brakes became spongy and pedal travel increased significantly. It felt like there was a delay in brake activation. After some adjustment in braking methodology, the car felt somewhat drivable. Had my first braking need, after the ABS application been at a busy intersection I believe I would have stopped in the intersection not on the stop line.

- Greensboro, NC, USA

problem #112

Jan 152017


  • 140,000 miles


I have had break failure 3 times in the last year on my 2009 Ford Fusion. The break pedal goes to the floor, is spongy, and extremely hard to stop. The breaks have been checked by our mechanic and have found no apparent problem. Today, 1/15/17 it happened again while my daughter was driving the car. She hit the breaks hard because a car pulled out in front of her and then there was almost no breaking power. After researching I've found that there may be a problem with the ABS being faulty. I recently heard a news report that there may be a recall due to this issue. In the mean time, what am I to do to ensure the safety of my family and others?

- Fort Mill, SC, USA

problem #111

Jan 152016


  • 80,000 miles
Only after ABS brakes are engaged the brake pedal goes to the floor. Please look into this asap due to the safety factor. After a day or the car is turned off the pedal returns to normal.

- Grafton, OH, USA

problem #110

Jan 072017


  • 6,500 miles
Y 2009 Ford Fusion has newer brakes from July 2015. After the ABS brakes go off when going over gravel or when hitting ice - the brakes seem to just go out- the pedal goes to floor and eventually stops. I usually pull over and pump the brakes and they eventually return to normal. I've had car to dealers in Michigan and Colorado and they can't find the problem. Only huntington Ford in Michigan drove the car but found no issue. No one has tried to engage the ABS brakes. I do not drive on ice and can not safely take the car on the freeway, so this happens even at slow speeds on city streets.

- Arvada, CO, USA

problem #109

Jan 112017


  • 124,000 miles


Brake pedal goes extremely soft after the anti-lock brake system engages. It can still brake, but I have to press the pedal all the way down, touching the floor and stopping distance must be greatly increased. Stays this way for 24 hours or more. This has happened to me twice in the last 4 months on a bumpy road, going around a curve, when a vehicle pulled out in front of me and I needed to break immediately. In both instances I was only going about 10-15 mph or less. After the first time this happened, the break system was replaced and fluid flushed & refilled. This did not fix the problem.

- Greenfield, IN, USA

problem #108

Jan 102017


  • 126,000 miles
Brakes failed and bottomed out on three occasions over a six month period

- Toms River, NJ, USA

problem #107

Oct 202016


  • 100,000 miles
In October 2016 brakes failed while making a left turn while ABS module engaged. Pedal went to the floor and vehicle would not stop. Had to quickly pump brakes to get the vehicle to stop. After the event determine ABS pump was the root cause and replaced it.

- Farmington Hills, MI, USA

problem #106

Jan 092016


  • 65,000 miles
I was driving and about 15 miles an hour it is raining I was coming up to the slow curve 1 hill my ABS light turned on my brakes are locked up made me slide into a curb now my ABS light is on and I don't feel comfortable driving my car

- Kailua Kona, HI, USA

problem #105

Dec 042016


  • 108,500 miles


Late spring 2016 I was driving on a 35mph paved residential street. I hit a squirrel going 20mph with my foot on the brake. The next time I put my foot on the brake pedal it went to the floor resulting in an extended slowing and stopping distance. I had the car towed to tires plus in lima, Ohio. I was told there was no issue and my brake pedal had begun working properly again. Early fall 2016 I was driving on a state highway and turned right onto a intersecting road. As I turned (while my foot was on the brake pedal) I hit a pot hole and the brake pedal again went to the floor and I experienced extended braking. After several attempts of stopping hard the brake pedal returned to working properly. December 4, 2016, I was driving on a paved rural road and approaching a stop sign. I was braking and almost completely stopped when the front passenger tire slid on a small patch of ice. The ABS system was engaged and the brakes again went to the floor and experienced extended braking. I was unable to return the brake pedal to it's normal position and functioning. This resulted in driving my car without 90% of the braking power. After researching I discovered the hydraulic control unit on the car was bad and needed replaced. I called the dealer where I had bought the car and was told they could not obtain the needed hcu to repair the brakes and another customer was in the same position I was. I was able to locate and purchase, on ebay, an original hcu for my car. I was able to have the dealer replace the hcu, thus repairing the problem. Total cost of parts, labor, repairs is $850. Dealer who completed repair raabe Ford delphos, oh. I am still skeptical and do not feel 100% safe with the braking system. It is obvious the hcu is malfunctioning however there is no way of knowing when the hcu will malfunction. I have included the part and repair bills.

- Lima, OH, USA

problem #104

Jan 052017


  • 54,000 miles
The contact owns a 2009 Ford Fusion. While driving various speeds, the brake pedal was depressed and traveled to the floorboard. The vehicle was able to stop after pumping the brakes several times. The vehicle was taken to a dealer where it was diagnosed that the ABS needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 54,000.

- North Little Rock, AR, USA

problem #103

Mar 122016


  • 125,000 miles
Several times over the past year, I have had an issue with losing brake pressure after my ABS brakes were activated. The first time it happened was on a country road. I hit the brakes pretty hard to avoid hitting a deer. After the ABS activated, the brake pedal went to the floor before brakes would work. I called a friend of mine that is a Ford certified technician. He had me pump the brakes several times and the pedal came back up. Another time I was approaching a red light doing about 10 mph when one tire hit a dip in the road and the other tire did not. The ABS activated and I had the same problem with the brake pedal. After a few days, the brake pedal freed up and was back to normal. Another time, I was pulling off the side of the road and as the first tie went offroad, the ABS activated. Again the brake pedal went to the floor and was soft. Pumping the brakes no longer worked and braking distance was longer. I took the car to a mechanic several times. Had brakes, rotors and pistons replaced but it still continues to happen everytime the ABS brakes activate. It happened a few more times during winter driving conditions. The pedal frees up on its own after a few days but I have to drive much slower and start braking earlier. I googled the problem to see if there were other people having the same issue and found it that there have bee. Several complaints. I found some information claiming that a pin in the hydraulic control unit is to blame but im not sure. As stated, I had the car to a mechanic several times and they cant seem to pinpoint a problem

- Weatherly, PA, USA

problem #102

Jun 012016


  • 120,000 miles
When braking on uneven surfaces the brake goes to the floor and doesn't stop the car properly. I need to put the car into park and pump the brake pedal to get it working again. I tried to stop when approaching a main road from a side road. The main road was being resurfaced and was about 1" or 2" lower than the side road. As the front tires were dropping down the transition from the normal road to the lower road I applied the brake, the brake pedal hit the floor of the car and did not brake in a normal amount if time or space. It felt like the brake failed. I had to hit the brake numerous times to get the car to stop. The wheels were not turned when the brake failure happened. The brake continued to not work properly until I pumped it up again. The brake failure happened numerous other times when trying to brake when going over potholes and other uneven surfaces. The wheels are always straight when the brake failures occur. The brakes seem to fail each time the front wheels are going down a break in the road. The brakes continue to not work correctly on all surfaces until I pump them up again. My mechanic does not know the cause of this problem. The problem has always happened on clear, dry roads.

- Watertown, MA, USA

problem #101

Nov 072016


  • 123,000 miles
Braking while going over a speed bump and anti-lock brakes engaged briefly. After incident, brake pedal became very soft. Have to push pedal almost to the floor before brakes grab now.

- Nashville, TN, USA

problem #100

Jan 042017


  • 88,000 miles
Under stopping sometimes brake pedal will get soft and brake pedal will go to the floor making car hard to stop. This has been noticed after ABS system has engaged. This car has 88K on the odometer.

- Elkins, AR, USA

problem #99

Sep 072016


  • miles
Whenever I brake over a slippery or bumpy surface my brakes don't work properly. My car skids for a bit and the brakes feel spongy. The slow reacting brakes continue to act that way from a few minutes to a few days after the initial brake. This has happened several (any driving circumstance, although icy seems to be a contributing factor, and any road) times and it literally feels as though I have no control over my car. (I will choose an arbitrary date since this has happened on multiple occasions)

- Virginia Beach, VA, USA

problem #98

Dec 092016


  • 140,000 miles
On an icy Friday night my car's brakes locked up in the "soft state" for several days after the initial trying to brake on the icy street. I took it to a mechanic and he couldn't find anything. I think they must have hit the brakes so hard that it put them back into place. I found this article a week later in our newspaper. The associated press the U.S. government is investigating some Ford Fusion and Mercury Milan cars because the brake pedal may lose pressure, making it hard for drivers to stop the vehicle. Three crashes were blamed on the braking issue, the National Highway Traffic Safety Administration said Tuesday. The brake pedal can go "soft" when driving on slippery or uneven surfaces. NHTSA received 141 complaints, with some reporting that their car stopped past red lights, leaving them in the middle of flowing traffic. The investigation covers Ford Fusion and Mercury Milan cars with model years 2007 to 2009. NHTSA estimated that there are about 475,000 of those vehicles. The maker of both car models, dearborn, Michigan-based Ford Motor Co., said it will cooperate with the investigation. Read more here: www.kansascity.com/latest-news/article123086244.html#storylink=cpy

- Kansas City, MO, USA

problem #97

Dec 272016


  • 112,500 miles
While driving downhill on wet roads, the brake pedal was soft and non-responsive, causing me to be unable to stop the vehicle in time to avoid the car stopped in front of me. I had plenty of time to stop under normal circumstances but I pushed the pedal to the floor and it didn't react.

- Gladstone, MO, USA

problem #96

Jan 032014


  • 90,000 miles
The contact owns a 2009 Ford Fusion. While driving various speeds and attempting to stop the vehicle by depressing the brake pedal, the brake pedal traveled to the floor, vibrated, and the ABS activated. The contact stated that the brake pedal had to be pumped to come back up. The contact mentioned that the pedal would remain soft for extended periods of time during cold weather. The vehicle was taken to an independent mechanic where it was diagnosed that the hydraulic control valve needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.

- Philadelphia, PA, USA

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