There is a sharp edge on the seat rails. I cut my finger deeply retrieving a napkin that fell between the drivers seat and center console.

- Long Beach, CA, USA

This is an ongoing problem. There is a gap between the console in the middle of the seats and the seats. Things(for example phones, make up, anything that I carry) fall into the gap all the time. The problem is that when I put my hand inside the gap to pick up whatever falls, the mechanism has very sharp edges with oil that cut your skin. I have cut my hands many times with those sharp edges.we have tried our best to be careful but still getting cut. The cuts are very painful and annoying. Since the beginning, I expressed my concerns to the Ford dealer, they told me that other people cover the gaps with towels.they said there is nothing they can do about it. I noticed that the 2014 models do not have that problem.they corrected the safety issue in the 2014 Fusion model.

- Ca, CA, USA

Rear seat was folded down, rear center seat belt locked itself in the retracted position. Rear seat, driver side, would not go back up do to center belt being locked. Took car to dealership, rear center seat belt was replaced.

- Westmorland, CA, USA

The contact owns a 2013 Ford Fusion. The contact received a notification for recall NHTSA campaign id number: 14V164000 (seats). However, the parts were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.

- Marrero, LA, USA

The airbag warning light will not turn off indicating there is a malfunction (per the manual). Therefore I need to take it back to dealer to get it checked. One of the 3 memory buttons for the electronic seat adjustments is not working properly.

- Kennesaw, GA, USA

Seat headrests sit too far forward causing back and neck pain. Cannot adjust to a comfortable driving position.

- Dearborn, MO, USA