Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.

In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?


really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
41,530 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Fusion drivetrain problems

drivetrain problem

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2013 Ford Fusion Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #12

Jun 242013


  • 8,900 miles


The contact owns a 2013 Ford Fusion. While driving approximately 35 mph, the vehicle began to violently vibrate and then stalled. The transmission warning indicator illuminated. The vehicle failed to restart and was towed to the dealer. The vehicle was not diagnosed. The vehicle was previously repaired and the motor mounts were replaced. In addition, while idling, the brake pedal was depressed and the vehicle rolled unintentionally. The manufacturer was notified of the failure. The approximate failure mileage was 8,900.

- Brooklyn, NY, USA

problem #11

Mar 022015


  • miles
This is the 6th time I am taking my vehicle in. The first 5 times were for transmission issues. They found "trash" in my transmission and had to take it apart. That happened about 1 month ago. I now have a serious fuel leak. I purchased extended warranty, however, I am concerned that this vehicle is not safe to drive. I purchased this vehicle brand new and have had nothing but serious problems with it. I am concerned for the safety of myself and my kids. I do not even want my children in this car anymore. Are there any solutions to my situation?

- Grand Prairie , TX, USA

problem #10

Jul 072013


  • miles
The transmissions shutters at all speeds. The car stalls on red lights. The car stalls going around curves. The car stalls going both up and down hills. Ford put out and "extended warrant" but does not have the parts to fix the problem. We have talked to two different dealers and a regional manager for Ford, but nothing is getting done.

- Caryville, TN, USA

problem #9

Nov 202014

Fusion 4-cyl

  • 309,624 miles


I was driving sw bound on hwy 20 in loganville, ga when my car surged and powered off at 50 mph ¿the vehicle turned off on a very busy road. I just bought this car last year. This is the second time this has happened this first time it happened Ford replaced my entire steering column. I had zero steering capability, the engine was off and unresponsive and all of my electronic panels went dark except for a message saying "transmission is not in park" and the engine warning light (yellow) came on. I was able to hit the hazard lights and barely inch to the right side on the highway. There was a truck behind me that had to make an evasive lange change maneuver to the left in order to avoid collision. Once I came to a stop I immediately turned my video camera on my phone and started documenting what was happening in the vehicle. I have this video readily available for you if you need it to further your investigation.

- Loganville, GA, USA

problem #8

Jan 062014


  • 16,500 miles
I rented a 2013 Fusion to take my son back to college. On the way home I heard a noise under the car, I pulled into a parking lot placed the car in park but left it running. As I was bent down looking beneath the car it went into reverse and started accelerating backward. My daughter who was with me had the passenger door open talking to me and when the car started to back up the door knocked me over and dragged me beneath it for approximately 4-6 feet before she could get the car to stop. I had several bruises on my right side along with bruised ribs where the door got stuck on them when it dragged me. I also injured my left elbow when I fell to the ground which hurt for several months and I could not put any kind of pressure on it for that time. I reported the incident to the rental company and Ford. The diagnostics report from the rental company came back indicating there were no issues with the car. Ford responded with an E-mail to continue talking to the rental company as only they could help me.

- Sparta, MI, USA

problem #7

Jun 232014


  • miles
2013 Ford Fusion. Consumer writes in regards to vehicle parking brake malfunction. The consumer stated she put the vehicle in park, opened the door, and exited the vehicle. However, when she turned around, she noticed the vehicle was moving. She attempted to enter the vehicle, but it was moving too fast. The door flipped her half way around and she landed on her right hip on the road and the tire went over her left foot. The vehicle rolled down the driveway, into a parked vehicle. The consumer read where the parking brake should be set, when the vehicle was in park.

- Braselton, GA, USA

problem #6

Feb 102014

Fusion 4-cyl

  • 10,979 miles


Fourth occurrence with this vehicle! driving home from work, approaching roundabout, decelerating from 40mph, vehicle lurched and lost power and began rapidly decelerating. Wrench/powertrain light, airbag light, and engine light all came on. Vehicle towed to dealership. This is their fifth attempt at repair.

- Indianapolis, IN, USA

problem #5

Jan 222014

Fusion 4-cyl

  • 10,600 miles
On roundabout, vehicle lurched and immediately lost acceleration. Power train light and air bag light illuminated. Vehicle stopped, blocking entire roundabout and stopping traffic. Vehicle pushed by do-gooders to berm. Third occurrence with this vehicle, dealership repair attempts have not corrected.

- Indianapolis, IN, USA

problem #4

Dec 092013

Fusion 4-cyl

  • 10,300 miles
Traveling home at 35mph, vehicle lurched and lost power - was able to drive 15 mph max speed the 3 miles home, but vehicle barely accelerated after slowing or stopping. Power train light and airbag light came on. As vehicle driven into garage, dashboard lighting went off suddenly, but vehicle accelerated with effort into garage. Four hours later at 10pm, started vehicle, no warning lights came on dash. Morning of December 10, called dealership. They advised if the light did not come on this morning, then they would not be able to diagnose problem. Vehicle drove normally to work with no warning lights. Dealership said there was low voltage on the accelerator causing problem and they ordered parts and "fixed" it on December 18th, but on December 24th, I was on interstate at 55 mph, vehicle on cruise control. Speed limit increased to 60mph, began adjusting cruise control speed via thumb button on steering wheel column. After three thumb "clicks" to 58mph, vehicle lurched and lost power and began immediately decelerating. Power train light and airbag light came on. Pulled to right berm and shut off engine. Over the next 37 minutes, attempted to start vehicle every 5-6 minutes. On six different attempts, the vehicle revved as accelerator applied but the engine never "caught" or turned over, it would die as soon as the accelerator pedal released. On 7th attempt, the vehicle turned over, and I was able to proceed to the next exit. Since the car seemed to be running normally, I risked it and tried to get the vehicle home, knowing that a tow at 8pm on christmas eve would be expensive and timely. The power train light and airbag light remained on for the 8 mile trip home. The next day, vehicle operated "normally" with no power train light or airbag light. Second occurrence.

- Indianapolis, IN, USA

problem #3

Jul 082013


  • 3,772 miles
I drive a 2013 Ford Fusion, which I purchased new from an authorized Ford dealership. By 3772 miles, the car began to downshift violently, upshift around 6 or 7 thousand rpms, not shift at all, the heated seat would come on by themselves with no indicator lights, the transmission gear indicator light stays on when the car is off and no key inside, the radio turns on and off at will when the car is parked and locked up, a severe odor of mildew comes from the A/C when first comes on, the trim molding keeps coming off, the car has lost a significant amount of power, the led lights in the tail lights stay on all night even after the car is turned off, and etc. These problems are inconsistent in nature with no identifiable conditions causing the series of non-conformities. Ford Motor Company hasn't been able to fix the car after numerous attempts. I am currently in arbitration.

- Hendersonville, NC, USA

problem #2

Sep 262013

Fusion 4-cyl

  • 80,113 miles
I was driving to an appointment, and ran late because of the failure. I stopped at a stoplight, and tried to take off, but then the car went into "limp home" mode. I hobbled the car across the intersection, and then began to use my obd II code reader that I purchased for a different vehicle, and read the code. It was P2011, and cleared it the car ran fine for a while, but the problem was still there. I went to the Ford dealership the next day, purchased the new "updated" throttle body. I got it over to my uncle's shop, were I replaced the old throttle body with the new one. I have been driving with the new throttle body, and have not had any problems since.

- Barltesville, OK, USA

problem #1

Dec 022012

Fusion 4-cyl

  • 1,450 miles
While driving on a city road with my foot on the gas at 35-40mph, the transmission erratically shifted into a lower gear on the transmission, causing the engine rpms to near instantaneously to go from 1750-2000rpms to just over 4000rpms. Through the RPM increase the vehicle maintained the previous 35-40mph speed. Ultimately, was forced to brake to bring the engine rpms down.

- Atlanta, GA, USA

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