CarComplaints.com Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.
In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?
10.0
really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
85,757 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Fusion. The contact stated that her daughter discovered that the vehicle was included in NHTSA campaign number: 17V209000 (engine and engine cooling). The vehicle was taken to al packer Ford West palm beach (1530 N. military trail, West palm beach, fl 33409) to receive the free repair. Several days after the vehicle was repaired, the check engine warning light began to flash intermittently on the instrument panel. Additionally, the evap and stability control warning lights were also illuminated. The contact stated that her son had inspected the vehicle and discovered that the coolant level was below the minimum mark. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.
The contact owns a 2013 Ford Fusion. The contact stated that while her son was driving at an unknown speed, the coolant warning light illuminated on the instrument panel. The vehicle was taken to duncan Ford Lincoln (125 us-460 bus, blacksburg, va 24060) where the mechanic discovered the coolant leak caused a blown head gasket. The contact was informed that the engine needed to be replaced. The contact associated the failure to NHTSA campaign number: 17V209000 (engine and engine cooling) however, the VIN was not included. The manufacturer was notified of the failure however, provided no assistance. The vehicle was not repaired. The failure mileage was approximately 161,000.
The contact owns a 2013 Ford Fusion. When placing the key in the ignition, the service engine indicator illuminated and remained lit. The vehicle was diagnosed by an independent mechanic who referred the contact to South bay Ford (5100 w rosecrans ave, hawthorne, ca 90250, (310) 584-7641). The dealer informed the contact of the diagnostic fees; therefore, the failure was not diagnosed or repaired. The contact mentioned that two other unknown dealers were contacted and advised the contact to schedule an appointment to have the vehicle serviced per NHTSA campaign number: 17V209000: (engine and engine cooling). The manufacturer was notified and a complaint was filed. The failure mileage was 59,000.
The contact owns a 2013 Ford Fusion. While driving approximately 25 mph, the engine coolant alert system displayed a warning that the coolant level was low. The contact immediately turned off the engine, placed the vehicle in neutral, and coasted into a nearby parking lot. The vehicle was towed to the contact's residence. The contact examined the vehicle and noticed that a plastic piece to the coolant pump had deteriorated and that there were several holes in the coolant pump. The dealer (sun state Ford, 3535 West colonial drive, orlando, fl 32808, (407)-299-5900) was made aware of the failure and stated that only a sensor would be installed in the vehicle as outlined in NHTSA campaign number: 17V209000 (engine and engine cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA campaign number: 17V209000 (engine nd engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. GEM city Ford Lincoln (5101 broadway St, quincy, il 62305, (888) 532-6840) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Fowler, IL, USA
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The contact owns a 2013 Ford Fusion. The contact stated that the vehicle emitted excessive heat from the engine compartment. The contact also detected an abnormal odor. The vehicle was taken to koch 33 Ford (3810 hecktown rd, easton, pa) where it was diagnosed that the turbo was defective and needed to be replaced. The vehicle was not repaired. The contact also received notifications for NHTSA campaign numbers: 16V875000 (seat belts) and 17V209000 (engine and engine cooling), but the parts were not available for the repairs according to the manufacturer. No further assistance was offered. The failure mileage was 56,312. VIN tool confirms parts not available for NHTSA campaign number: 16V875000 (seat belts) and parts distribution disconnect for NHTSA campaign number: 17V209000 (engine and engine cooling).
The contact owns a 2013 Ford Fusion. The contact stated that there was a coolant leak and the engine kept overheating. The dealer (fred beans Ford of newtown, 10 N sycamore St, newtown, pa 18940, (215) 968-3806) installed a sensor and replaced the coolant reservoir tank; however, the remedy failed to provide a permanent solution. The contact stated that the vehicle stalled and the coolant warning indicator was still flashing. Several independent mechanics diagnosed the vehicle, but was unable to provide a specific diagnosis. The manufacturer indicated that there was no recall for the vehicle and advised the contact to take the vehicle back to the dealer for servicing. The failure mileage was not available.
The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA campaign numbers: 16V875000 (seat belts) and 17V209000 (engine and engine cooling); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called auto nation Ford at 713-489-2089 (located at 12227 gulf fwy, houston, tx 77034) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA campaign number: 17V209000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Byerly Ford (4041 dixie hwy, louisville, ky) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA campaign number: 17S090000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Long lewis Ford in hoover, Alabama was made aware of the recall and stated that the parts were not available. The manufacturer was made aware of the issue. The contact experienced the failure of the engine overheating under various high speed conditions in which the accelerator pedal was depressed to gain speed. The contact stated that the coolant indicator needle entered into the red zone. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2013 Ford Fusion. While driving approximately 40 mph attempting to stop at a red light, the engine coolant warning indicator illuminated and then dimmed. The contact continued driving and the warning indicator illuminated again; however, this time the vehicle lost acceleration and eventually stalled. The contact coasted the vehicle to the road shoulder to a complete stop. The contact noticed that the coolant in the reservoir was empty. After adding coolant, the vehicle did not start. The vehicle was towed to the contact's residence. An independent mechanic diagnosed that the water pump may be the cause of the failure. The manufacturer was not notified of the failure. The contact received a recall notification for NHTSA campaign number: 17S090000 (engine). The approximate failure mileage was 80,000.
The contact owns a 2013 Ford Fusion. The contact stated that while driving 60 mph, the passenger side door unlatched and opened without warning. The contact pulled over to close the door but it failed to latch. In addition, the vehicle began to overheat. The contact used anti-freeze to cool the vehicle down but the failure continued. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 88,000.
Letter from senator murphy on behalf of a constituent re purchasing a 2013 used Ford Fusion. After buying it, she read an article online regarding a recall on the coolant bypass valve for 2012 & 2013 Ford Fusion models. Her vehicle was not mentioned. Updated 10/19/16.
Engine running hot engine reduce power to lower temps. This vehicle is one of the 2013 Ford Fusion 1.6 liter engine. VIN # [xxx] NHTSA recall # 12V551000 Ford recall # 12S41 this VIN # has the eighth letter "R" as a safety recall issued by Ford Motor Company by [xxx] on November 30, 2012. My vehicle was manufactured during this time of the effected vehicles. Ford is denying my claim with this engine they claim my vehicle left the mfg on 12/17/2012. 17 days after the recall was announced. But they cannot produce any documentation that my vehicle was recalled at the mfg prior to shipping to the dealer and this recall fixed. Any help or suggestions would be appreciated. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Friends and I rented a 2013 Ford Fusion from hertz while on a trip last weekend. The computer display that controls the ac and other functions shut down midway through the trip. The car ran well enough to drive, so we continued driving it for the remainder of the trip. I was seated behind the driver. I noticed a slight headache earlier in the trip after being in the car. After the ac/heat functions shut down, I got a major headache plus nausea. The other back seat passenger also got a headache, thought less severe. Only after I was out of the car and in fresh air did the headache dissipate slowly. I suspect that, without positive air pressure in the car's cabin, that exhaust gases are drawn into the car while it's moving. This same phenomenon occurred to me about 14 years ago. I am concerned that modern cars draw exhaust into the cars--obviously dangerous.
First time was yesterday morning. Husband was pulling out of a parking spot and car stalled. He didn't mention it, thinking it was just a fluke. Yesterday evening I went to the store and when pulling out of parking spot car started missing as if it were not getting fuel and then stalled. When I told husband about it, he explained that the same thing happened to him earlier in the day. Very scary feeling. Luckily both times were at slow speeds.
Vehicle stalled out after taking a turn after a stop sign. Speed was around 10-15mph. Rolled to side of road. Check engine light illuminated. Vehicle struggled to re-start after several attempts. When it did start it would immediately stall after placing the shifter into drive. Had vehicle towed to dealer.
The contact owns a 2013 Ford Fusion. The contact stated that while driving at an unknown speed, the vehicle decelerated and the temperature warning light illuminated. The contact mentioned that the temperature gauge was at the maximum high. The contact was not included in recall NHTSA campaign number: 12V551000 (engine and engine cooling). The vehicle was towed to a dealer. The technician diagnosed that the engine needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was 7,755.
I was driving the car and it stopped running. My husband and I were returning from an appointment at the heart doctor and he had to push the car off to the side of the road. It was towed to the dealer where they kept it for two days. Three days after I got it back it did the same thing when I was by myself. Took back to the dealer where they kept it for four days and said it was fixed. I had it back for another two days and it happened again. The dealer has it now and I have no faith that it will be fixed right. This is a very dangerous situation and I do not feel safe at all driving my new car.
A D V E R T I S E M E N T S
- West Palm Beach, FL, USA