Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.

In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
44,513 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Fusion miscellaneous problems

miscellaneous problem

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2013 Ford Fusion Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #7

Jun 072015


  • 17,800 miles


My passenger front door wouldn't shut, in the rain, at the store, I had to leave it open and unlocked and have my husband physically had to hold the door shut. After slamming it probably over 100 times, we got it shut, we have the seat belt holding it shut. This is a huge concern for me, I have a 2 year old and 1 year old what if this happened to their door and no one could have held the door shut going down the road, or a gust of wind would have happened, etc. Wtf"??????"

- Belville, NC, USA

problem #6

Jan 152014


  • 10,000 miles
After purchase of Ford Fusion 2013 from northampton Ford northampton, MA 01060 for several months air bag light would come on and go off at different speeds including the alarm bell even on highway. They finally took it in and said it was a electrical housing under seat. I no longer trust this car because the number of recalls ans reported troubles about make and model, mainly air bag. When I called dealership repair center they were rude and continue to state do not have parts to fix recalls. I feel Ford or the dealership should buy my car back for what I owe, it is a lemon. I no longer trust the product to have my son drive it.

- Easthampton, MA, USA

problem #5

Jul 142014


  • miles
2013 Ford Fusion. Attorney representing consumer writes in regards to dealership refusal to repair safety recall, because of where the vehicle was purchased from.

- Deerfield Beach, FL, USA

problem #4

Jul 082013


  • 3,772 miles


I drive a 2013 Ford Fusion, which I purchased new from an authorized Ford dealership. By 3772 miles, the car began to downshift violently, upshift around 6 or 7 thousand rpms, not shift at all, the heated seat would come on by themselves with no indicator lights, the transmission gear indicator light stays on when the car is off and no key inside, the radio turns on and off at will when the car is parked and locked up, a severe odor of mildew comes from the A/C when first comes on, the trim molding keeps coming off, the car has lost a significant amount of power, the led lights in the tail lights stay on all night even after the car is turned off, and etc. These problems are inconsistent in nature with no identifiable conditions causing the series of non-conformities. Ford Motor Company hasn't been able to fix the car after numerous attempts. I am currently in arbitration.

- Hendersonville, NC, USA

problem #3

Dec 282012

Fusion 4WD 4-cyl

  • 313 miles
After buying car I was driving off dealership lot, and braking for rumble strips I heard a popping noise from right rear of car.I had it back 7 times and it still not repaired. I'm quite concerned, and think it is a safety problem.the dealer ship and Ford tell me that they are working on it.yet here it is 10 months, and it still is not fixed.

- Easton, PA, USA

problem #2

Sep 242013


  • 6,786 miles
1. lane keeping departure system presents a danger to cyclists & pedestrians. Now that I am aware, I turn the system off; however, the steering wheel puts up a good fight when I tried to provide the cyclists room--an unnecessary issue that could of caused serious bodily harm or death. 2. the vehicle does not get the mpg as promised on the sticker: A great deal of unnecessary money was lost. 3. the electrical A/C unit no longer generates cold air, but the fan still runs.

- Washington, DC, USA

problem #1

Dec 032012


  • miles
Purchased car on Nov 2 2013 returned to dealer 31 days later due to recall. Have requested buy back from Ford. Who would put there grandchildren at risk in this car with the possibility of a fire? I feel that they have known the problem existed but failed to admit it until some cars came back. Just want Ford to buy car back and will look at another model.

- Sugartree , TN, USA

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