CarComplaints.com Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.
In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?
10.0
really awful
Crashes / Fires:
9 / 5
Injuries / Deaths:
3 / 0
Average Mileage:
61,916 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I was driving my car, I came to a red light and a yellow warning message popped up on the screen, "power steering assist fault." It's a brand new car with 2,800 miles, seriously? it also happened again two weeks later when I was driving. I hadn't noticed any steering problems with my car. I took my car to the Ford dealer right away where I got it from. As always they said I would need to bring my car in for the day, and that "they would look into it." When the service worker looked up the problem I was experiencing on their program, nothing was reported like mine so they couldn't really do much. I had to research the problem myself online because they always tend to think you're making these problems up. That's when I stumbled upon a couple different forums of people who have had the exact same problem. One person did say they're whole power steering rack had to be replaced. I brought that information to the Ford dealership and I'm waiting for a response of what and if they're going to do next.
While driving, I noted that the power assist was variable. In the middle of a turn, the steering suddenly became difficult. And then returned to normal. At other times during turning, the power steering would become extremely easy, and then return to normal. This is an intermittent occurrence and has persisted to date. (mileage is now about 3000 miles) this stiffening up and releasing could result in a dangerous situation while driving. A test drive (3-5 miles) by a service rep did not produce this occurrence.
I turned on my car and it gave me these warnings: "power steering assist faulty" "hill assist system faulty" "service advancetrack" the power steering did not work, so I wasn't able to drive the car.
The moon roof window opened with out any button being pressed. Storm rain was starting. There was a lot of auto traffic. I was driving, my wife was sitting next to me and there was a car coming out of a parking lot to the left of me and perpendicular to my car :what happened next simultaneously was: A. auto went into "collision avoidance mode"; windshield several red led warning lights began blinking, and alert noise from auto started, and steering wheel shuttered. The later two actions are not terribly clear to me B my wife started to shout for me to watchout. C I started to press on brakes. Thus avoiding a collision between my car and car to be moving across my path I was told that the car does not stop in any type of collision mode. It just slows down. I did not know whether this avoidance mode was present (at the slow speed I was going in. I did know that when the car was in cruise control and this mode was activated and that avoidance reactions were activated.. I am very concerned that this may happen again. With serious consequences occurring.
A D V E R T I S E M E N T S
- Stratford, NJ, USA