Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.

In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,501 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Fusion suspension problems

suspension problem

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2013 Ford Fusion Owner Comments

problem #5

Nov 282016


  • 63,000 miles


*center seat belt sticks when left side rear seat is down and won't move back to up right position with out removing seat belt bolt under rear seat.*transmission leaking from left out put seal.*rear shocks leaking-notice lack of control rear of car rough roads.

- Stevensville, MD, USA

problem #4

Sep 152016


  • 90,000 miles
The contact owns a 2013 Ford Fusion. While driving 15 mph, the vehicle hesitated and lost power when coming to a stop. The vehicle was taken to the dealer where it was diagnosed that oil was leaking from the front driver side axle into the transmission, which was causing the transmission to fail. The vehicle was not repaired. The approximate failure mileage was 90,000. The VIN was not available.

- Goodrich, MI, USA

problem #3

Nov 172014

Fusion 4-cyl

  • 44,505 miles
2013 Ford Fusion titanium rear shocks are bad at 44,000 miles. When rough road is hit the vehicle becomes unstable and the rear end bounces excessively. When trying to find replacement oem parts at dealership, they state the part is backordered until at least Dec 23 2014. When trying to find aftermarket replacements, there are none available from major marketers.

- Owensboro, KY, USA

problem #2

Nov 142013

Fusion 4-cyl

  • 6,000 miles
Vehicle driver was driving on a public road approximately 35 miles per hour when a thud was heard and the right front of the vehicle went down similar to having a flat tire. The driver stopped the vehicle as the steering and braking was adversely affected. After getting out of the vehicle and seeing what happened the driver saw that the right front wheel was out of its normal configuration with the wheel at approximately a 45 degree angle with the top of the wheel pointing inward toward the engine and the bottom of the wheel point outward toward the right. After a tow vehicle was called and picking up the vehicle, it was discovered that the right front aluminum lower control arm broke straight across where the lower ball joint was pressed into the control arm. This caused release of the lower axis connection of the wheel spindle and broke the right front driveshaft, tie rod, and bent the strut. This is a catastrophic failure of the lower control arm with potential to cause serious injury to the driver and any other vehicles or pedestrians. Ford is trying to disclaim and play down this failure saying that is not the fault of their defective lower control arm. I feel all vehicles of this kind have the potential to fail in the same way and should be immediately inspected for signs of cracking on the lower control arm.

- Albuquerque, NM, USA

problem #1

Sep 012013


  • 9,000 miles
Making a right turn into a street. Ball joint snapped loose causing car to bottom out. Towed car to dealer and they want to make an excuse saying this is an accident and warranty will not cover. No accident. Just faulty parts. It's a shame. Provided pictures to prove not accident..

- Lots Angels, CA, USA

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