This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Fusion. While accelerating the vehicle, it started to pull to the left in the direction of oncoming traffic. The contact was able to drive the vehicle. The contact stated that the vehicle would intermittently pull to the left. The dealer (crossroads Ford Lincoln in southern pines, nc 28387) realigned the front and rear wheels. The manufacturer was contacted and a complaint was filed. The vehicle was not diagnosed or repaired. The failure mileage was 16,200.
Steering wheel had to be replaced at 68K miles, due to having been made of inferior materials, became a hazard in 3 days and was advised to not drive the vehicle due to the fact that the steering wheel could fail in emergency driving situations.
This vehicle is at 48800 miles and I started to receive the following warnings/errors on my dashboard when the problems began: "hill hold assist not available", "service advancetrack", ABS fault and airbag failure sign lights remain while I was driving the car. After these warnings I lost power steering assist and pulled over and restarted the car. However the warning signs did not clear and I lost ABS, traction control and airbags. I have contacted with a Ford dealer to diagnose the problem. Error codes they got from the car were C0031 and U0401. The first one is related to a short wire in the ABS wheel speed sensor at the driver side front wheel and this part was replaced at the dealer. However, after replacement all the mentioned warnings/errors remain and U0401 code remained. Dealer does not know whether these are just from communication error from the computer or these parts are actually defective. I am not able to use the car right now. In any case, all of the affected systems are not related with drivers driving habits, storage conditions and other things related to the usage of the car and seems like a manufacturing problem, even if it is a communication error or wiring problem. And the affected components are vital so if there is a production error, this should be resolved as soon as possible.
Got in my vehicle to drive it one day and my steering wheel was very loose. It wobbled on the column. Had to take it into a dealership. When they looked at it said the bolt was loose enough to unscrew with your hand.
One afternoon while getting into my vehicle to drive to work, I turned the car on and went to drive and noticed that the steering wheel was slightly loose. Over the course of the week the problem worsened and I contacted the dealer. I also did some online research and there appears to be a problem with vehicle of this model. The steering wheel continues to gradually loosen up.
- Dayton, NJ, USA
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The contact owns a 2016 Ford Fusion. While driving approximately 55 mph, the steering wheel detached from the steering column. The contact was able to re-attach the steering wheel himself. A local dealer was not contacted. The vehicle was taken to an independent mechanic where it was diagnosed that a bolt screw needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and offered no assistance. The approximate failure mileage was 11,000.
The contact owns a 2016 Ford Fusion. While driving at an unknown speed, the power steering became loose without warning. The contact pulled the vehicle over to the side of the road. The contact stated that the vehicle was drivable. The vehicle was taken to the dealer (access Ford Lincoln of corpus christi, 3680 us-77, corpus christi, tx 78410) and was informed that he would have to pay for the repair. The vehicle was not diagnosed or repaired. The manufacturer was called at 866-631-3788 and stated that the contact needed to take the vehicle to the dealer. Case number: 13530119 was provided. The approximate failure mileage was 50,000.
I was driving in a parking lot in scranton pa and the steering wheel came so lose that it almost came right off. It scared me to the point were I did not want to drive my car. Something has to done about this because I did some digging and found out that I'm not the first one this happened to. This has been a on going problem in Ford Fusion since 2014. If this keeps up more people will be hurt or killed.
My steering wheel became unhinged on its own and it became very loose. The Ford dealership claimed it was from pulling on the steering wheel, but that cannot be the case. I first noticed it driving into work and the steering wheel all of a sudden went left to right rather quickly. I didn't lose control of the car, but I believe that was the moment the steering wheel got loose. Then as I was starting to leave work that afternoon, the steering wheel just sagged down and made it difficult to drive. I have documents of the invoice from Ford. I really feel like this should have been covered under warranty.
Takata recall, my steering wheel seems to be loose at the linkage by the pedals where the swivel knuckle is causing my wheel to be off center so while driving to go straight I had to turn it to the right to center it and it only has seemed to get worse even after having and alignment and tired roatated and properly aired up and correct tired and axles that came on the car stock from Ford. There has been play in the wheel since day one of buying it, dealer ship said just give it time to break in but it's gotten worse and now has cost me chiropractor bills to adjust me back since I have to hold the wheel cock-eyed while moving to drive straight.
This is the second year since I bought it new in 2016. The steering wheel is getting loose and loose and it is now hard for me to drive exactly straight at a high speed (at or above 55mph).
I feel the floorboard moving under my foot every time I turn the wheel. Took it in and they said that it doesnt do it. Thats because they must have bent it back. It now does it but barely feel it anymore. Now after reading this makes me wonder if my car is safe anymore! guessing on the date with Ford of gresham
The steering wheel came loose. I was able to turn, tilt, rotate, etc on multiple axis (left and right as normal, diagonal, up and down, forward and backward) up to one inch before resistance was met. The motion occurred in the upper part of the steering column, only affecting the steering wheel. I was still able to turn the car, as I could feel the lower part of the steering column respond in the floor. The steering wheels increased movement occurred regardless of driving or stationary status. I have attached the invoice from the mechanic. It shows that the nut holding the steering wheel to the column, which is behind the airbag assembly, had a come loose.
Takata recall. Power steering went out upon morning start in driveway; car was stationary. Servicetrac light illuminated. Turned ignition off and restarted.no power steering. Waiting for tow to dealer. Car has 20,000 miles.
After coming to a stop on our highway ramp. I had intended to make a right turn. Before I took my foot off the brake my car accelerated causing my back tires to lock and screech. I was unable to turn the steering wheel toward the right so that I could remain on the two lane road. My car pulled to the left and I slammed into the medium. My car came to a complete stop but was still running. I turned off the medium and continued home. Shortly after I heard thumping noise followed by louder thumping and my entire dash board lit except for the check engine light and the wrench. I pulled my car to the side to find I had two blown front tires, my bumper was broken and my driver side back tire went flat waiting on a tow. All my years driving I have never experienced an unintentional acceleration of a vehicle and pray that myself or granddaughter never have to again.
Went to go to lunch today and cranked the car up and it started and no lights came on or radio. Started to back out and there was no steering. Turned off the car and restarted it and the radio and lights came on but servicetrac light still was on dash. Called Ford and they said it was a steering fault but to still drive it and bring it in on Wednesday that it was safe to drive. Um I am not an idiot but that does not seem safe to drive if the steering goes out. Light went off after I left work and all is working for now.
A D V E R T I S E M E N T S
- Pinehurst, NC, USA