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10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
18,773 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Ford Fusion brakes problems

brakes problem

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2017 Ford Fusion Owner Comments (Page 1 of 2)

problem #39

Jun 012023

Fusion

  • miles

A D V E R T I S E M E N T S

I am getting the Shift system error and error u200296 when I get it scanned. The shift linkage keeps popping off and we have replaced it multiple times making it impossible to change gears

- Bakersfield, CA, USA

problem #38

Feb 152023

Fusion

  • miles
Some months ago the check brakes light came on. I went to the brake shop and they said there was a little wear on the rear brake pads so they replaced them and cleaned all the brakes and filled the fluid. I was fine for a a while then a few months ago the check brakes light reappeared. At that time I saw Ford was recalling my car model for faulty brake lines. I called Ford and the local dealer and they said my car is not recalled yet. I also emailed Ford with the same reply. Now I notice is I park my car where the front is elevated the brakes are very loose and I have to pump them to stop when I put the car in reverse.

- Florence, KY, USA

problem #37

Feb 152023

Fusion

  • miles
Some months ago the check brakes light came on. I went to the brake shop and they said there was a little wear on the rear brake pads so they replaced them and cleaned all the brakes and filled the fluid. I was fine for a a while then a few months ago the check brakes light reappeared. At that time I saw Ford was recalling my car model for faulty brake lines. I called Ford and the local dealer and they said my car is not recalled yet. I also emailed Ford with the same reply. Now I notice is I park my car where the front is elevated the brakes are very loose and I have to pump them to stop when I put the car in reverse.

- Florence, KY, USA

problem #36

Apr 262023

Fusion

  • miles

A D V E R T I S E M E N T S

Safety recall on brake fluid leak

- Gainesville, FL, USA

problem #35

Apr 032023

Fusion

  • miles
The shifting was not working when making the selected gear and it was driving in an unintended direction when it was selected reversed. The car was driving forward when the operation selects was in reversed. The car was accelerated by itself when I was driving the car and the dashboard did not gave me any warning light that something in the car need attention.

- Fairfield , CA, USA

problem #34

Apr 032023

Fusion

  • miles
The shifting was not working when making the selected gear and it was driving in an unintended direction when it was selected reversed. The car was driving forward when the operator selects was in reversed.

- Fairfield , CA, USA

problem #33

Apr 012023

Fusion

  • 138,000 miles

A D V E R T I S E M E N T S

The contact owns a 2016 Ford Fusion. The contact stated that while depressing the brake pedal; brake fluid was seen leaking from underneath the front passenger-??s side wheel. Additionally, the vehicle would not immediately start while pressing the brake pedal and START/STOP button. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 138,000.

- Durham, NC, USA

problem #32

Mar 262023

Fusion

  • miles
Failure of vacuum pump caused the brakes and engine to fail on the highway. No warning indications appeared until after the vehicle was brought to a stop. The vehicle was diagnosed at Riser Ford. The mechanics claim that a plastic part in the vacuum pump system broke. After further research I found that this a common occurrence with the Eco boost engines. An investigation is warranted, Ford's negligence and poor build quality has become a safety concern.

- Addison, TX, USA

problem #31

Mar 262023

Fusion

  • miles
The Ford Fusion suffered a brake and engine failure. Ford mechanics claim it is due to a plastic part in the vacuum pump. This vehicle is completely unsafe and is prone to mechanical failures that snowball into hazardous driving conditions.

- Addison , TX, USA

problem #30

Mar 262023

Fusion

  • miles
Brake failure - major near miss accident on Sunday March 26, 2023.

- Addison, TX, USA

problem #29

Mar 262023

Fusion

  • miles

A D V E R T I S E M E N T S

Brake failure - major near miss accident on Sunday March 26, 2023.

- Addison, TX, USA

problem #28

Feb 252023

Fusion

  • miles
Upon trying to stop at a stop sign my son was unable to stop in time and rolled into the roadway which caused a collision with another vehicle. He depressed the brakes and clearly heard a grinding noise and never felt the pumping feeling under his foot for the antilock breaks. He thought he couldnt stop due to ice on the roadway, but have since seen the brake recall on my vehicle. The accident caused the vehicle to become a total loss. The witnesses said my son stopped at the stop sing and pulled into the roadway in front of car going 50mph. That could not have happened by the angle of the car at the time of the accident. Had he stopped like the 'witnesses" said, he would have entered the roadway a couple second later and then become t-boned by the other car. He was hit on the rear quarterfinal coinciding with my sons story he could not stop. My son has held to his story that he tried to stop and the car would not stop. I have felt on occasion since Dec my brakes feeling a little off at times but never on a consistant basis to get it looked at. My vehicle had a small leakage in Dec which we could not locate and it never occurred since. We checked the brake fluid and all fluids routinely since. Never seen the leak since. I also put four brand new tires on my vehicle two days prior to the accident. It does appear in the photos after the accident there were new parts on the wheel in the area of the brakes. I only owned this vehicle for 9 months prior to this incident.

- Evans Mills, NY, USA

problem #27

Mar 122023

Fusion

  • miles
While sitting in a fast food, drive-through line, I heard a pop and my brake pedal pressed all the way to the floor and the brakes completely failed and r he car started to roll forward. There was no warning. There was nothing wrong with the brakes whatsoever but all the pressure on the brake pedal and the brakes failed. after getting out of the fast food line, I parked in the parking lot of the restaurant and checked under the hood and there was brake fluid everywhere on the passenger side of the engine compartment. There was no brake fluid inside of the brake fluid compartment. On Monday, 3/13/2023. I had the vehicle towed to a mechanic shop to look at I have yet to get a response on what the problem is. Not less than five minutes before getting in the fast food drive-through line I was driving on the freeway. Had this had happened on the freeway. I probably wouldn-€™t be here talking to you making his complaint.

- Rancho Cucamonga, CA, USA

problem #26

Jan 172023

Fusion

  • miles
My 2017 Ford Fusion suddenly has a brake fluid leak and all fluids have been previously checked on a routine basis. My brakes suddenly wouldn-€™t work while driving and trying to come to a stop and I had to pull on my emergency brake and then put in park as it will not stop completely while sitting at a red light or intersection. I have read the multiple complaints that have been reported with this problem and I am also reporting this issue with my 2017 Ford Fusion as well!

- Easley, SC, USA

problem #25

Jan 102023

Fusion 4-cyl

  • miles
Over the past 6-8 months, I have replaced the front passenger brake line two times and the front driver side brake line once. If needed, I have receipts showing I have purchased brake fluid and new brake lines on three separate occasions in recent months. I have pictures of the most recent brake line failure. On all three occasions the brake lines have split/burst, I-€™ve had no warning the brakes are failing or losing fluid or pressure. The low brake fluid light does not come on till minutes after the brakes fail. don-€™t know there-€™s a problem till I try to stop and the pedal goes straight to the floor. Right before the brake pedal hits the floor, there-€™s minimal braking power and you can gradually slow down. The last time this happened I was on the PA turnpike outside of Pittsburgh traveling 70mph. This was extremely unsafe, I thought for sure I was going to cause a major accident as I could not the stop the car in rush hour traffic.

- Seven Fields , PA, USA

problem #24

Aug 112022

Fusion

  • miles
Which drive home from work one day when my brakes just gave out. Prior to my brakes given out in August. My brakes begin to feel loose. I set my car down for a few months and as recently as December 10 a had my car towed to Ford where they have. Let me know that my front brake lines have malfunction I need to be replaced.

- Atlanta, GA, USA

problem #23

Nov 032022

Fusion

  • miles
This is the second issue within a year time period that this vehicle experienced a loss of brake pedal pressure, it was sent to the repair facility to be inspected. Upon inspection it was noted that the brake master cylinder reservoir was empty and the left front brake flex hose was split. The left and right front brake flex hose had to be replaced, the system filled back up with brake fluid and the entire brake system was bleed to restore proper brake operation. The first time was on 10-22-2021 (28,559 Miles) the second time the above issued was experienced was on 11-03-2022 (32,721 miles) where that same parts had to be replaced, both the right and left front brake flex hoses.

- Miami, FL, USA

problem #22

Oct 242022

Fusion

  • miles
The vehicle experienced a loss of brake pedal pressure, it was sent to the repair facility to be inspected. Upon inspection it was noted that the brake master cylinder reservoir was empty and the right front brake flex hose was split. The right front brake flex hose had to be replaced, the system filled back up with brake fluid and the entire brake system was bleed to restore proper brake operation

- Miami, FL, USA

problem #21

Oct 102022

Fusion

  • miles
Front passenger brake line burst summer of 2021 and front driver brake line has burst as of October 2022, vehicle available for inspection and confirmed issues by Firestone. When the 2nd brake line burst, driver was on the highway traveling across country, causing a high risk situation. Firestone has confirmed the brake lines have burst. Vehicle has only been inspected by Firestone for this issue. No warning prior to the burst, brake fluid light triggered when pressure lost on brakes. Passenger front first occurred summer 2021 and front driver October 2022. Again, no warning signs prior to the burst of the brake lines.

- Omaha, NE, USA

problem #20

Aug 172022

Fusion

  • miles
Rear passenger caliper exploded causing a fire due to collapsed brake hose

- North Windham, CT, USA

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