really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
25,250 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion Hybrid seat belts / air bags problems

seat belts / air bags problem

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2012 Ford Fusion Hybrid Owner Comments

problem #4

Jul 282015

Fusion Hybrid

  • 28,000 miles


Above car shows light indicating that passenger seat airbag is turned off when my wife is seating in seat. This occurs approximately one out of five times. The light does not go off. Being a hazard to my wife I had crater lake Ford, medford, or check it out. They did the factory tests for calibration and found no problems. They said my wife does not weigh enough. Her weight is approximately 98 pounds. They further said it is a "safety factor for the airbag not to deploy in an accident since there would be more harm from the airbag than otherwise". a ridiculous statement since the airbags are protection against hitting windshields or other hard objects in the car. Would you please help me resolve this issue with Ford. Note- a complaint was filed with Ford factory on 7/29/15. No resolution from that complaint.

- Medford, OR, USA

problem #3

Apr 122015

Fusion Hybrid

  • 47,000 miles
The contact owns a 2012 Ford Fusion hybrid. The contact stated that while driving approximately 35 mph, the power steering seized without warning while steering through a curve. As a result, the vehicle crashed into the side of a tree and went down into the canal. The air bags did not deploy. A police report was filed and no injuries were sustained. The vehicle was towed to a salvage yard. The manufacturer was not notified. The approximate failure mileage was 47,000.

- Palm Coast, FL, USA

problem #2

Jul 202014

Fusion Hybrid 4-cyl

  • 16,000 miles
Car was being driven down steep driveway by my 88-year-old father. He says car accelerated without him giving it gas. He is backed up by black box, which says no pressure on accelerator. He also says brakes didn't work, which is not backed up by black box, which says no pressure on brake either. Car left driveway, hit tree, and ended up approx 200 yards down steep hill. Black box says rolling occurred. Only passenger side curtain airbags deployed. No front airbags deployed and no driver side curtain airbags deployed. Injuries to both him and his companion resulted in hospitalization to both.

- Los Gatos, CA, USA

problem #1

May 012013

Fusion Hybrid 4-cyl

  • 10,000 miles
The contact owns a 2012 Ford Fusion hybrid. The contact stated that the light for the passenger's side air bag would not illuminate. The vehicle was taken to the dealer for diagnosis but the dealer could not duplicate problem. The manufacturer was notified. The approximate failure mileage 10,000.

- Medford, OR, USA

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