fairly significant
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
15,125 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Fusion Hybrid fuel system problems

fuel system problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2013 Ford Fusion Hybrid:

Unsubscribe any time. We don't sell/share your email.

2013 Ford Fusion Hybrid Owner Comments

problem #6

Jun 172016

Fusion Hybrid

  • 37,000 miles


My vehicle - from a stopped position - accelerated on its own to 40 mph (rather quickly). However, the gas pedal was not engaging (ie. Depressing). This occurred at lunchtime on 17-Jun-2016. All trouble lights on the dash lit-up. The behavior continued until I shut the vehicle off at the dealer (elder Ford in troy, mi). I was unable to engage the throttle at all; it was essentially ¿dead¿, even though my vehicle was accelerating to 40 mph and maintaining that speed. Braking response was diluted because the car was self-propelling (imagine trying to brake while also applying gas). I took it to the dealer immediately and showed them the videos that I took. I also sent the videos to them. I have been told today that they will be giving the vehicle back without any repairs because they could not replicate the problem. I have the videos in my possession, should NHTSA like to see them. I have had several issues over the last 1.5 years that I have owned the vehicle. I can send repair records.....updated 12/05/16

- Detroit, MI, USA

problem #5

May 012016

Fusion Hybrid

  • miles
When ever I stop for gas the car has trouble starting.it also stopped running at a red light. After a few minutes it turned over. Car makes a strange noise when doing 40 mph or more.I don't feel anything different. But it makes a loud noise every couple seconds.

- Loxahatchee, FL, USA

problem #4

Feb 022016

Fusion Hybrid

  • 21,448 miles
While driving on the freeway Feb 2 2016, the Ford Fusion hybrid 2013 model, suddenly lost its ability to deliver power and propulsion. Loss of power to the vehicle resulted in loss of light to the console and to the car's propulsion system slowing it from freeway speeds of 65 mph to what seems like 5 mph or less, in the the evening rush hour traffic.all attempts at applying the gas pedal had failed to accelerate the vehicle, as there was no response from the power propulsion system. I was able to cruise on momentum to a soft shoulder. The car was towed off the bridge and later towed to a Ford dealership. No cause was found by the Ford technicians and Ford regional customer relations said my cause could not be helped if they could not reproduce the problem, thus I am stuck with a potential catastrophic failure that can happen at anytime during freeway commute. This is a potential danger to the public safety and Ford is unwilling to mitigate or address such a serious life threatening problem.

- Alameda, CA, USA

problem #3

Aug 202014

Fusion Hybrid 4-cyl

  • 24,200 miles


While driving down the highway at 45 mph the cars beside us began honking and flashing lights at us. We began to slow for a traffic light and smoke began to pour our from underneath the car. The engine warning light came on and we pulled left into the turn lane to stop. We then turned on the flashers and turned off the car and exited to the median. We called 911 and luckily, there was an accident going the other direction with fire and police arriving at that accident. Upon seeing our situation, the orange city, fl fire marshall came across the street to help us and sent the fire truck to us. They popped the hood and trunk and tried to put out the fire. After a few minutes of trying to put out the fire, they pulled the hybrid battery line. The incident # is [xxx]. our car was towed off and totaled by usaa. They have the car. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Deland, FL, USA

problem #2

Jul 112013

Fusion Hybrid 4-cyl

  • 4,600 miles
While driving in moderate afternoon traffic, without warning the accelerator pedal became unresponsive. A warning chime sounded and a "stop safely now" message appeared on the right side of the instrument cluster; the vehicle effectively stalled. After pulling onto the shoulder, the vehicle was completely turned off and restarted. The trip continued without incident. Since then the vehicle has randomly stalled, without warning six additional times in various locations at various speeds. The vehicle did not restart after the last stall and had to be towed in for service. It has been in for repairs related to this issue on three occasions over the course of 4 months for a total of 29 days. On one occasion, while in for service, the dealer informed the owner that the vehicle also stalled while being road tested and had to be towed back. The dealer has updated various software modules and replaced a gateway module, high voltage cable and battery controller. The vehicle is currently less than 11 months old with 6850 miles. This has been a serious and persistent safety issue. Ford has declined a requested vehicle exchange. As a result, this potentially unsafe car is currently back on the road with an owner that no longer has any confidence in it and friends and family that recoil at the thought of being driven in it.

- Hartsdale, NY, USA

problem #1

Jun 152013

Fusion Hybrid

  • 3,500 miles
"check fuel fill port" light keeps coming on. I hit "ok" and then it goes off. However, this time the check engine light came on with it, so I took it in to the dealer. They simply reset the code, and told me that gas pump nozzles "are sometimes dirty" and can trip the sensor. One week later, the light is on again and I will take it into the shop this week. Worry there could be a gas leak, as after I fill the tank completely, the gauge sinks to 3/4 of a tank in about 5 miles.

- Center Valley, PA, USA

Not what you are looking for?