This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
when coming to a stop at slower speed the brakes wont grab under medium braking. you have to fully press brake pedal to get vehicle to stop. this did not cause a wreck but will in the future.
I was driving East on Rte 70 near Mt. Airy, MD at approximately 2 am the morning of Sunday, Oc. 11. at approximately 65 mph. In and instant all power to the vehicle went dead. The engine stopped and all electrical components went dead. Most importantly, my lights went out, the power steering was inoperable, and the brakes went out. It was absolutely terrifying. Because of the lack of brakes, I narrowly avoided colliding with an 18-wheeler. I was able to pull the car off the road on the right side and allow the vehicle to drift to a stop (again, no brakes) over the course of 1/4 - 1/2 mile. I called a tow truck. They towed the vehicle to Apple Ford in Columbia, MD. I am told by the Dealer that this most likely an issue with the battery wiring harness, and that Ford is aware of the issue. It's unfathomable to me that Ford would not issue a recall for this extraordinarily dangerous issue. I have contacted Ford directly. They have been nothing short of abusive. Their IVR phone system seems intentionally designed to confuse and frustrate callers. I have attempted to escalate the issue to a supervisor, given the extremely dangerous nature of the issue. The representatives and customer advocates in the Ford Customer Relations depaterment have not been helpful at all.
The brakes are very inconsistent. Low speed applying brakes and truck won't stop, slowly press harder and harder then it goes full 100% brake power and you get lynched by the seat belt, low speed braking in parking lots or traffic hit the brakes softly to slow down gradually and no feed back at all same speed press hard and harder and harder and still nothing.....keep pressing a little hard then BOOM FULL 100% BRAKING POWER AND EVERYONE BOBS FORWARD!
At very low speed, (<5mph) the brakes will grab very hard when you try to gently come to a stop. A thud is heard many times, which sounds like the regenerative braking locking up. SOmetimes the brakes Do not work
Like many others have reported, when I apply the brakes in low speed situations, there are times when the brakes respond as if they are not going to stop. Then, there are other times when the brakes seem to grab and stop the truck abruptly with a clunking sound. The brakes at times respond normally and without problem and then other times unpredictably grabbing or appearing to have no stopping at all requiring driver to reapply the brakes to safely prevent an accident. May be a software problem in the regenerative braking to mechanical braking system but definitely needs to be addressed.
- Roanoke, VA, USA
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Under 5 miles an hour, brakes are sometimes unresponsive or inconsistent for the first couple of degrees. When creeping up on another vehicle, parking spot, or building it gets nerve-racking when the breaks don't catch causing me to react and gradually press the breaks harder until it catches all at once and I'm jerked forward. When the breaks catch, there's also a loud thunk. I suspect it's something to do with the regenerative breaking system.
Since taking ownership of this vehicle I have regularly experienced low speed braking anomalies. Sometimes it seems as if the vehicle may not stop and when I apply slightly more pressure the brakes grab and come to an unnerving quick stop. Sometimes there is a loud clunk sound that accompanies it. It is unpredictable as to which low speed braking attempts will cause it to occur and I am always wary in stop/go traffic. I have been driving for almost 50 years and have never had this problem with a vehicles brakes unless there was something wrong!
(2.5L Hybrid) The brakes are not consistent at low speeds - (i.e. when creeping up in traffic). The physical brakes often fail to react to any driver input for several seconds or until brake pressure is increased significantly. There was recently an event when the adaptive cruise control was activated in stop-and-go traffic where traffic ahead moved up slightly, but the vehicle failed to slow to a stop until the driver intervened. A red warning message popped up, but was not able to be read before disappearing, and adaptive cruise control was unavailable until the next ignition cycle. There is a high risk of a low speed accident with the way the brakes are currently calibrated.
At slower speeds (typically in congested traffic situations) the brakes will sometimes 'lock up' when vehicle is traveling below 5 MPH. The sudden and unexpected brake application will sometimes cause the vehicle to suddenly stop, jarring the passengers and could potentially cause a following vehicle to collide with the rear of my vehicle. This occurs sporadically, and despite my best efforts to adapt my driving habits, I am still unable to predict when the brakes will suddenly apply themselves.
When driving at slow speeds the brakes seem to have a -€œdead space-€. The brakes slowly engage, don-€™t engage at all (hence dead space) then abruptly stop the vehicle. There is also a loud clunk associated with it. On one occasion the brakes would not engage at all causing me to nearly hit the vehicle in front of me. I had to pump the brake in order to stop abruptly, creating a dangerous situation. I took it to one ford dealer who claimed they couldn-€™t replicate the issue. The following week I took it to another in which they were able to replicate it however advised the can-€™t seem to find anything wrong with the system to be able to fix it.
Dynamic brakes are activated at very low speed, under 5mph when in drive-thru lanes or stop and go. This has happened many times Loud clunk, truck jerks forward and delays stopping. Very dangerous when picking kids up at school. The dynamic brakes engage and electronic brakes fail. Pedal goes down to floor. Delay in braking, making this unsafe. Reported and taken to local Ford dealer, Autonation Tustin, Ca. Tech unable to duplicate but service writer did duplicate
Sometimes when coming to a full stop and when moving slow and braking in parking lots the brakes seem to not fully engage and then at the last second they grab hard to stop the truck. I can see this as being potentially hazardous, especially in a parking lot or when conditions are slippery.
Hybrid vehicle. Very jerky and rough low speed braking. The transition from regenerative braking to mechanical/hydraulic is extremely jerky and rough. Sometimes the hand off between regenerative and mechanical leaves me with no brakes at all and I am forced to slam the brakes. In a parking lot I look like a rank amateur driver. I've been driving for 52 years and have never experienced anything like this. It always happens no matter what I do. Over 5000 miles on the odometer.
Sudden lose of braking due to a specific set of circumstances. I've had this about 7 times now inside of 1,000 miles of driving (new car). Seems to happen when: Traction battery is near full. I've only been able to read the traction battery capacity for a day now, seems 70% is near full as far as regenerative braking is concerned. I started my car today as 55degrees OAT with a 63% full battery. My initial drive is downhill for the first 1.5 miles with the first.5 being very downhill. This event normally happens at the bottom of that.5 miles. I went from 63% to right at 70% inside of that. This car has a "ev coach" bar that shows (if you turn it on, which I only did very recent). Normally this bar stays within the lines. When this happens it goes beyond the lines. I get NO CEl/warning lights. I just lose braking suddenly (regenerative) and have to brake it myself (a very sudden loose). I do have videos of this happening now.
Occasionally, when driving at very low speed (<5mph) the vehicle does not easily brake when I apply the brakes. The vehicle will continue to pull forward and it feels as if I am not applying the brakes at all. When this happens, I will push on the brake pedal with much more force and the vehicle will brake and stop. There is sometimes a clunk, or thudding sounds that accompanies the transition from pulling forward to braking.
I just wanted to share that my Maverick intermittently makes a hard clunking stop during low speed stop and go conditions. It also takes more brake pressure to stop as the truck feels like it-€™s trying to lunge forward. This occasional happens when parking the truck as well.
Brakes seem to be reluctant to react to pressure on brake pedal at low speeds, like slowly rolling forward, and eventually a higher pressure is needed and an abrupt stop occurs. Also on a slippery road some abrupt stopping occured in a similar manner.
I, and many other 2022 Hybrid Ford Maverick owners have noted that the braking system in this vehicle is very inconsistent when at very low speeds. When approaching a full stop, the relatively linear (relatively smooth) feedback of increasing brake pedal input suddenly transitions to a very hard jerky stop near the end of the braking. This does not always occur, but most often it does, and one has to either guess or interpret when that will happen and release pressure brake pedal at just the right moment and then repress is very very gently to come to a smooth stop. This affect also makes stop and go driving extremely annoying. On one hand it makes you look like an idiot as your car jerks to a stop every few feet, but on the other hand it could be dangerous for some drivers and have less finesse in their foot and can't compensate and thus always come to abrupt stops in front of other vehicles in traffic. None of the other vehicles I have ever driven in my life were like this. It's a really bad brake system implementation. I believe it is software related since it does not always occur. Some of us theorize it has to do with the system transitioning from regenerative braking to the disc brakes. Ford company has not acknowledged this as a problem so far so there's nothing dealers can do, there's no "fix" since it isn't quite broken, but it's just bad and *potentially* dangerous.
Hybrid braking system has poor and potentially dangerous modulation when at slow speeds 0-3 mph with low or medium brake effort. The transition from regenerative braking to hydraulic braking is such that in these situations the vehicle fails to slow to a stop predictably and then suddenly jerks or grabs unexpectedly. This happens often in common situations like pulling into a parking space, to a stop sign or at a drive through. Mild to medium pedal effort results in a sensation of the vehicle failing to react to you. When pressure is gradually applied the brake system slams on creating a sudden and jolting stop. This is a problem I have had since the vehicle was new, and now has 10,000 miles. I filed a complaint with Ford and they took my information months ago but never followed up. I feel this problem is potentially dangerous as the system is not consistent from one stop to the next and could create an accident if the driver cannot negotiate its behavior and fails to stop in a controlled manner before hitting something or rolling out into traffic. A slippery surface like ice could cause a loss of control if the brakes grab suddenly.
A D V E R T I S E M E N T S
- Kilgore, TX, USA