This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Ford Mustang. The contact stated that the seat belt on the passenger and driver side would not retract properly upon entering or exiting the vehicle. She received a recall notice and took the vehicle to the dealer. The dealer repaired the vehicle, but the failure still persists. The dealer is charging her $100 to repair the failure again. The NHTSA recall # was unknown. The current mileage is 88,000 and failure mileage was 20,000.
This is a copy of the E mail:: product safety alert! I want to first state: I do not currently own a Ford vehicle. The vehicle that concerns me is 1999 Mustang with power driver's seat with switches mounted on the front of the seat (and like vehicles) I was recently installing a remote car starter/alarm for a customer who owns a 1999 Ford Mustang convertible, and I was positioned under the driver's side dashboard (on my back/side, in the footwell) and was securing a module under the dashboard and I moved slightly, and the electric seat started to move forward (the side of my torso made contact with the adjustment switch) at that point the seat was powering forward pinning the switch to my torso in the forward position (I was unable to reach it) I was being crushed! and could not stop the seat! my neck was bent at an unnatural angle and my face was coming in contact with a rather hot shop light that was positioned near the accelerator petal. I was alone in the shop, luckily I was able to sound the horn and get assistance from a fellow employee who was in our showroom, at the point he rescued me (by stuffing his hand behind my back and relieving the pinned switch, luckily he was familiar with the switch location) I was pinned between the knee bolster and the seat in (apx a 6" space) and under the steering wheel, and I am a large man of 290lbs! the seat was still continuing to move forward. I was unable to free myself and could not breath or even yell for help because my body was so compacted, when I exhaled I was unable to inhale again to yell out. At this Venture I still have discomfort in my back, neck, and ribs from this incident (I am not suggesting you contact your lawyers) but I am asking you to please alert your technicians, owners, etc., who might be put in this same deadly/dabilitating situation. Contact your design dept. For switch relocation etc. It is extremely dangerous! I hope that you will return this email/take action on this very dangerous event.
Car stalls out while in motion. Has happened turning a corner, on a bumpy road (2" road construction drop off), and for no apparant reason. Does not happen very often, but can be very dangerous if in heavy traffic. 2) when trying to put car in reverse while stopped (coming out of my garage or a parking space, for example) gear shift refuses to go into reverse. Putting into first does not help. I have found that letting up on the clutch just the right amount will usually let it go into reverse. 3) seatbelts are much to sensitive. Just driving down the road you can hear them repeatedly clicking, locking and unlocking. You have to make any movement very slowly or else you will be snapped back to the seat. Turning to look over your shoulder at traffic will get you locked in. Extremely dangerous. Much safer for the driver to go without using the seatbelt, because they are more likely to cause an accident.
- Hutto, TX, USA
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- Portland, OR, USA