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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Mustang body / paint problems

body / paint problem

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2002 Ford Mustang Owner Comments

problem #3

Feb 192013


  • miles


While driving at 45 mph the hood separated and flew over the top of the car. Into traffic almost causing a accident. The top panel flew off while the hood remained latched to the car.

- Harviell, MO, USA

problem #2

Jun 102004


  • Automatic transmission
  • miles
Last summer I purchased a 2002 Mustang convertible. I noticed that one of the rock chips in the hood was starting to peel. I took the car to a local dealership for an estimate on fixing it. The body man looked up a tsb and printed it out for me. It was the bulletin on sheet metal primer. Seems the mfg used the same primer on the composite parts and as a result the paint is peeling off the entire hood. I contacted a Ford executive and was told that Ford would repaint my hood when it started to rust. My only question is........when do composite parts rust? I might be female but even I know that when my hood rusts that means the end of the world is near. All I want is for Ford to stand behind what they make and fix the problem.

- Holcombe, WI, USA

problem #1

Dec 122003


  • miles
Complaint regarding the hassles the consumer experienced while trying to purchase a Ford Mustang. Damaged hood, paint chips on the vehicle and difficulty getting the 115 point inspection for the vehicle. Glove compartment was missing.

- Biloxi, MS, USA

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