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10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
222,429 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Mustang seat belts / air bags problems

seat belts / air bags problem

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2002 Ford Mustang Owner Comments

problem #7

Oct 282019

Mustang

  • 1,128,000 miles

A D V E R T I S E M E N T S

Ten minutes prior to air bags deploying I complained to my two passengers that my eyes were burning. I was stopped in traffic, with my foot on brake in center lane in city traffic, when I hear a loud bang and instantly both airbags on driver and passenger side deployed. The noise and force startled me taking my foot of brake and rolling forward. The air bags blew both my passenger and my glasses into the back seat of car. The passenger bag was smoking badly and I quickly put down both windows and I pulled off street into shopping center parking lot. The car in front of me whom I rolled into pulled over as well. We checked both the front of my car and rear bumper of her car and because no visible damage. I took a picture of her bumper and license plate to show no damage. My passenger in front seat was bruised from airbag as for myself and the other passenger we were shaken by the experience.

- Lakewood, CA, USA

problem #6

Apr 112019

Mustang

  • 98,000 miles
While my daughter was driving on a in town road she came upon construction, all traffic was stopped because the 2 lanes were down to 1. as she was waiting for traffic to start moving her boot got caught under seat lever (thigh high boots flap got caught) and it made her foot slip from brake, she then bumped into the van in front of her, less then 5mph and both which there was no passenger or anything on her seat airbags deployed destroying her colume. Absolutely no front end damage, no damage to other vehicle, car still runs and seatbelts still work. Having it checked for malfunctions.

- Newport, RI, USA

problem #5

Mar 062017

Mustang

  • 115,000 miles
The contact owns a 2002 Ford Mustang. While driving 35 mph, the air bags deployed without warning or impact. The steering wheel and dashboard were damaged due to the deployment. The contact took the vehicle to an auto repair facility where it was diagnosed as an air bag failure. The manufacturer was notified of the failure. The VIN was unknown. The failure mileage was 115,000.

- San Marcos, CA, USA

problem #4

Nov 122014

Mustang 6-cyl

  • 146,000 miles

A D V E R T I S E M E N T S

There was a vehicle in front of me. Both vehicles were traveling at the same speed. The car in front of me anchored the brakes. I was 3 car length behind. Th ABS failed and did not allow the brakes to resume. We hit the back end of the car in front at 35mph. The passenger seatbelt broke ending my fiance head into the windshield. The airbags did not deploy car was totaled and the Toyota did not have a scratch: Myself and my girl are both injured. I purchased this car 5/14. I believe there may not be airbags and I also think this car escaped having to have a salvage title. We are upset to say the least. As it is one thing but to put a consumers life at risk is another. This is the second car from this dealer since March 2014 that we had been given a death trap.

- Portland, OR, USA

problem #3

Jul 232005

Mustang 6-cyl

  • Automatic transmission
  • 70,000 miles
2 door Ford Mustang convertable was involved in a motor vehicle accident with another car on Saturday 7/23/05 with 3 people injured in the Mustang. The air bags did not deploy at all

- Bayonne, NJ, USA

problem #2

Aug 262003

Mustang 6-cyl

  • Automatic transmission
  • miles
To whom it may concern, on Aug. 26, 2003 at around 9:45 pm I was in a terrible car accident in my 2002 Ford Mustang, in which my airbags failed to deploy. The point of impact was approximately 50-55 mph head on and I was also struck from behind. I am very angry that my airbags did not deploy at the point of impact, especially with the advanced technology and sensors installed on my vehicle. The police were also very worried at that fact. I want to know if there is any legal action I can take against Ford Motor Co. For jeopardizing my safety. Jason hirst.

- Honolulu, HI, USA

problem #1

Jun 072002

Mustang

  • miles
Both air bags failed to deploy. Our Mustang struck a pick up truck as it turned left in front of us at an intersection while traveling 40 mph. We struck his right rear panel and neither one of the air bags deployed.

- Grand Prairie, TX, USA

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