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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,700 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Ford Mustang body / paint problems

body / paint problem

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2003 Ford Mustang Owner Comments

problem #3

Mar 172003

Mustang 6-cyl

  • 100 miles


We have had issues with this car since it was bought new. All issues have been looked at by the dealer during the factory warranty and still remain unresolved. I have written a letter to Ford headquarters but they sent a complete rejection letter. I was told today by a Ford customer service representative to file a complaint here. I can supply documents and the original letter to Ford if needed. The main issues from purchasing new and driving off the lot are (in rough order of importance): -major paint and clear coat issues (brought to dealer two days after purchase to complain. They have never resolved problem and it has continued to get worse to this day.) -driver door window stops working intermittently. -car engine surging making car lurch forward (my wife was involved in a minor accident because of this. It was reported to insurance.) -engine acts like it wants to stall when turning steering wheel in reverse. -headlight lenses completely clouded early on (have had to have restoration done to headlights several times.) -engine sounds like diesel when ambient temperature is high. -bulge in seal above windshield frame where convertible top seats against it. -stereo interference (loud continuous buzzing sound.) -ac thump (high pressure coolant line hits firewall when compressor starts.) -driver door rattle (after the window was worked on but was not fixed.) -light burned out in ac panel (occurred after stereo was replace to try to eliminate interference, but was not resolved.) we have maintained and kept our low mileage Mustang in excellent condition otherwise. We don't know where to go from here. Thank you

- Asheville, NC, USA

problem #2

May 042012

Mustang 6-cyl

  • 80,000 miles
All 4 seat belts have operational issues. Passenger seat belt fully extended and will not retract. Driver side semi functional will not retract fully. Both rear difficult to retract. Clear coat on front bumper and spoiler coming off in sheets.

- Marysville, CA, USA

problem #1

Jan 012011


  • 57,000 miles
Puddle of water is formed in the "well" behind the back seat where the convertible top sits when lowered. I also notice moisture in the other areas such as rear floor mats and trunk. This happens after rain or after car wash. I've noticed hundreds of same issues all over the internet and forums and I have absolutely no idea why nothing is being done about this. This distracts the driver and causes safety issues.

- Palisades Park, NJ, USA

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