This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Catalytic converter: Long story short. My car was still eligible under the emissions warranty. Which made it eligible for Ford to repair the cat. Converter by law. I was given the run around (per Ford customer service)that my car wasn't covered under the "bumper to bumper" warranty since I had bought the car used. At that time(Nov. 2010) there was a major. Nationwide back order on cat. Converters. I waited until February to take my car down to Ford under the assumptions that I was responsible to pay for the $1200+ repair cost. Since I was under 80,000 miles.. Ford paid for my rental for a month and I had my cat. Converter fixed :). people kept telling me that my car was too new to have that problem. Well you never know. It just stopped working one day and I couldn't drive it over 5-10 mph.
- Sacramento, CA, USA
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- Sacramento, CA, USA