This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving around our local lake doing 25 mph. I had just come around a curve and was headed for another curve pretty quickly. All of the sudden the car started speeding up on its own. I took my foot off the gas pedal and I hit the brakes to try to slow down and nothing happened. The car continued to speed up on its own. My speed got up to about 40 mph when I came up on a curve. I slammed on the brakes again and tried to turn the wheel but I had no control over the car at this point. It continued to accelerate and I missed the corner and landed in a pond on the other side of the lake in about 3 1/2 feet of water. My car was then submerged up the top of the trunk in water.
I recently went for a inspection sticker and was informed that my parking brake wasn't holding. I have changed the parking brake cables but the car still has the same issue. It will hold and the car keeps moving at all times and intervals. I had never used the emergency brake so I don't know how long its been happening until now.
The contact owns a 2007 Ford Mustang. The contact stated that the vehicle malfunctioned when accelerating over 55 mph. The contact also stated that the brakes malfunctioned when the brake pedal was depressed. The contact used the emergency brake to slow down the vehicle and had to remove the key from the ignition to stop the vehicle. The manufacturer was not notified. The failure mileage was 55,000.
The contact owned a 2007 Ford Mustang. While driving approximately 70 mph, the vehicle surged forward when the accelerator pedal was depressed. In addition, the brakes failed to respond when the brake pedal was depressed. The vehicle crashed into a tree. A police report was filed. The front passenger sustained a laceration on the left hand, which required medical attention. The vehicle was destroyed. The manufacturer was not notified of the failure. The VIN was unavailable. The approximate failure mileage was 82,000.
- Kalamazoo, MI, USA
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I was at the exit of a parking lot and waiting to turn out onto the street. When I began to turn, my car started to accelerate way faster than it should have. I hit the brakes but my car wasn't slowing down and kept accelerating. I hit the "off" on my cruise control thinking maybe it became active but nothing happened, as I began to come close to the car ahead of me I turned left onto the next street still hitting my brakes (at this point I had gone a block and a half with my brake pedal pressed in). As I turned, I had trouble controlling the vehicle I ended up hitting the curb with my front passenger side. After the impact the acceleration had stopped, I could hear something had broken, and felt it as I was slowing down because my car wasn't traveling straight and I couldn't turn easily. There were kids in the street that I didn't see before I had turned, I swerved again to avoid them (luckily just missing them because as stated before, I couldn't turn it very easily) and made it about half way down the block before my car came to a full stop (the entire time still hitting my brakes). I did not see the actual speed I was going, the car was accelerating rapidly and totally out of control. The car defect has cost me approximately $4000 in car repair fees and also depreciation. It was such a hard impact that I expected my air bags to blow, but they didn't. I hope they are not defective as well.
I have reported this problem before but since then two other people who have driven my car have experienced it. I now warn anyone who has to drive my car that it drives by itself. I have received dirty looks from people, been yelled out, due to this problem. It accelerates on its own. I will be behind someone at a light, foot on brake and it will start revving. They think I am messing with them. I will be in neutral and it will drive faster. I will be in reverse slowly and it floors. I had to be taken to emergency by a neighbor. I warned her and when we were returning home, she pulled in my driveway and it just started to speed up fast. She nailed down the brake. It scared her to death. She thanked me for warning her because otherwise we would have crashed and been hurt. She won't ever drive my car again. I had my car in valet in las vegas at green valley ranch and the guy working was pulling the car around to me and it was revving really high and wanting to speed. He was apologizing profusely. He kept saying he was not showing off or playing around. He kept saying he was driving slow, please don't think he was acting crazy and he parks ferraris! I told him it was okay and that my car drives itself and that I knew he wasn't responsible. He said he will never park another one of these again. He needed his job. How many people have to have this problem before Ford will acknowledge there is one. Is this like the whole Toyota thing" if there is a large lawsuit can I be contacted? does someone have to die first before they do anything? I know there are many more complaints on this issue than on this site. I have seen them but people seem to think this is useless. Is that correct" I would love to know
The contact owns a 2007 Ford Mustang. The contact stated that while servicing the vehicle, he noticed that the calipers were not the correct size and not wide enough. The contact stated he was a private mechanic where he diagnosed that the calipers, the brake rotors, and the brake pads needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 77,000.
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- Whitefield, OK, USA