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10.0

really awful
Crashes / Fires:
9 / 1
Injuries / Deaths:
6 / 0
Average Mileage:
14,542 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Ford Mustang seat belts / air bags problems

seat belts / air bags problem

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2009 Ford Mustang Owner Comments (Page 3 of 7)

« Read the previous 20 complaints

problem #93

Mar 282017

Mustang

  • 45,000 miles

A D V E R T I S E M E N T S

I was traveling at about 40 mph in mid morning traffic. I went through a traffic signal on a city street at which time my engine accelerated at a high RPM. I could not control the vehicle or stop it even though I had depressed the brake pedal. I did lose control of my vehicle, spun around totally my vehicle and another and then stopping against guide wire. The engine was still revving when the car stopped. No airbags deployed and I was transported by ems to the er.

- Fayetteville, NC, USA

problem #92

Jul 182016

Mustang

  • miles
Takata recall. The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (future Ford of sacramento, 4625 madison ave, sacramento, ca 95841, (916) 547-2285) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Rio Linda, CA, USA

problem #91

Oct 072017

Mustang

  • miles
I had the drivers side air bag replaced on my Mustang by a dealership, but I have not been able to get the passenger side airbag replaced. All of the dealers in my area keep telling me the part is not in stock for the passenger side airbag. Now they say they will call me, but I have not received a call back from any of the dealerships. The car is being driven on city streets and highways. I don't have a current picture of the Mustang but it is in very good shape.

- Los Osos, CA, USA

problem #90

Nov 072017

Mustang

  • miles

A D V E R T I S E M E N T S

Takta recall. Ford does not have parts to replace airbags and have been waiting over a year. This puts me and any passengers at risk on a daily basis.

- Mountain View, CA, USA

problem #89

Nov 072017

Mustang

  • 99,000 miles
Takata airbag recall has yet to be resolved. Dealer has no info on actions to be taken.

- Saint Peters, MO, USA

problem #88

May 012016

Mustang

  • 100,000 miles
Takata recall I have taken the car in twice to address the recall but the Ford dealer keeps telling me the parts are unavailable. The last time they told me they were distributing the recall parts beginning in the South and working northward (we live in Ohio) whether that is true or not. There are 2 recalls an neither have been addressed in over a year and a half. Our teenage daughter drives this car. Please help. We tried to trade it in and was told since there are outstanding recalls that the value is lessened. That is not right.

- Prospect, OH, USA

problem #87

Jul 102017

Mustang

  • miles

A D V E R T I S E M E N T S

"takata recall" - dealer has not fulfill their obligation to replace the airbags nor provided what safety precautions need to be taken until it is replaced.- recall was known since I purchased the vehicle.

- El Paso, TX, USA

problem #86

Jun 012016

Mustang

  • miles
In June of 2016 I received a recall notice for the front passenger airbag in my 2009 Ford Mustang. It is now November 2017 and the status of my recall is still 'recall incomplete, remedy not yet available'. 17 months have passed since I received the recall notice. Why hasn't Ford provided a remedy for this potentially deadly saftey recall?

- Carlsbad, CA, USA

problem #85

Jun 012016

Mustang

  • miles
Takata recall remedy not yet available, but it's been a year and a half (recall made June 1, 2016)

- Glendale, CA, USA

problem #84

Nov 022017

Mustang

  • miles
Takata recall contacted dealer and parts not available to fix problem.

- Humboldt, TN, USA

problem #83

Oct 102016

Mustang

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2009 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (philpott Ford, 1400 us-69, nederland, tx 77627) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The VIN was not available. The contact had not experienced a failure.

- Burkeville, TX, USA

problem #82

Jan 072016

Mustang

  • miles
Have been waiting since 2016 for the passenger air bag to be replaced. Dealer I use advised that they have not received any passenger air bags.

- Conroe,, TX, USA

problem #81

Oct 012014

Mustang

  • miles
Takata recall for over 1 1/ 2 years and still no parts are available for this recall!

- Houston, TX, USA

problem #80

Oct 262017

Mustang

  • miles
The driver's side airbag has been replaced but not the passenger side and every time I contact the dealership about this issue, I am told that the airbags are not available yet and they have no idea when they will be available.

- Alpharetta, GA, USA

problem #79

Jul 032017

Mustang

  • miles
Takata recall...air bag recall is incomplete, remedy not available yet. Went to dealerships for repairs and they said they have no parts to make necessary repairs and to call on occasion to get updates. My concern is, why is this issue not getting resolved before something happens to me or my loved ones? NHTSA # 17V024 manufacturer # 17S01

- Frederick, MD, USA

problem #78

Oct 262017

Mustang

  • miles
Takata recall I have not received information from a dealership saying that my air bag recall can be fixed. They just continually say we do not have the part yet to fix the recall on your airbag. I fear for my life and my passengers life if this recall on the airbag is not fixed.

- Hauppauge, NY, USA

problem #77

May 202017

Mustang

  • miles
I received a recall notice of th airbag not being safe an sierious injury could occur if in an acident. Called to scheduled an appointment, one airbag has been replaced. Was told it would be alright to drive car, been almost a year still no response on repair. Feel luck is running out on when something serious is going to go wrong. Dealer really don't want to deal with me, excuse after excuse.

- Danville, VT, USA

problem #76

Jan 012017

Mustang

  • 15,000 miles
Takata recall-passenger side airbag inflator->Ford is incompletely not replacing these in a timely fashion. I have waited over a year to have the driver's airbag replaced, and now over 6 months for the passenger side -and they still have not replaced it. Some type of penalty should be meted out!! please help!!!

- Gainesville, FL, USA

problem #75

Jun 012016

Mustang

  • miles
Takata recall- recall incomplete. Remedy not yet available

- Pinetops, NC, USA

problem #74

Aug 262016

Mustang

  • miles
Takata recall issue. I have waited over 1 year for the airbag recall to be completed at my local dealer. They are waiting for the air bag recall parts at autonation Ford in katy, tx since August of 2016.

- Katy, TX, USA

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