This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Bought a 2010 Mustang GT500 convertible on Feb 18 2010. Since then I have had two of the same issues with problems shifting the transmission to second gear and fifth gear. It is in the shop now for the second time trying to fix this problem. Also, in March, my vehicle was struck by a car from the rear with no airbag deployment. The car was in the Ford service shop getting the transmission checked before the work was done on the car to fix the rear bumper. (the transmission had an issue before the wreck). On July 24 around 930 pm my passenger seat airbag deployed on my passenger with 0 impact to the vehicle. The vehicle was then brought to the service to have the tranny checked for the second time and I mentioned this airbag problem at the time I came in for the service appt. ( the night of the incident I had the police file a report and I have a file number for this, after the file was filed, I called and left a message for the dealership stating this happened). Ford, since has said that to contact my insurance company because there is nothing further they can do. I have an adjuster due to lafayette Ford in fayetteville, nc on the 4th of Aug. I have researched 3 other vehicles with this problem : 2008 Mustang, and 2010 Ford escapes then my 2010 GT500 Mustang shelby. My passenger was injured and is in a sling. She received medical attention via military doctors on ft. Bragg, nc. The passenger was not a relative and is seeking jag's council.
The contact owns a 2010 Ford Mustang. The contact was driving approximately 2 mph proceeding to make a left turn when an opposing vehicle crashed into the front driver side door. The contacts head struck the front driver side window which resulted in cuts to the head and eye brow area. The air bag system failed to deploy with the impact. A police report was filed for the incident and the vehicle was completely destroyed. The vehicle was towed to an independent mechanic. The current and failure mileages were 80. Updated 04/30/10. The consumers husband was pulling out of the driveway, when the accident occurred. Updated 09/02/10
- Cypress, TX, USA
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- Fayetteville, NC, USA