This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchase date 4-16. Eight documented visits to dealer/repair. Other visits where service adviser said to return when system failures were happening, as problem would resolve before I arrived at service. Re water inside, driver door issues, sync, camera/stereo electrical issues include doors will not unlock at times, takes multiple attempts to be granted access into car, thus causing safety concern. Sync goes out fairly regularly including phone function, back up camera, stereo. Currently in shop again since 7-3-17 @ 9 am.(16 consecutive days this trip). Safety concern of most importance to me is the fact that car has lost power multiple times on highway and thankfully has not yet been in a major accident. Quick reflexes of drivers behind me are only reasons that accidents have been avoided thus far. I am told by dealer that this is a throttle body malfunction. Throttle body has been reprogrammed after a near rear end accident ( highway/ intersection/turn). Throttle body went out with no warning car instantly decelerated with no acceleration capability. One week later throttle body fails again causing a near accident that would have been fatal in nature due to the speed of traffic on highway. My 7 yea old was in rear seat. My children are no longer for any reason allowed in the vehicle since October 2016. Throttle body has yet again been replaced June 2017. Third attempt to repair this car with no indication that this is a repair, it seems to be merely a repair attempt as this process of attempted repairs has caused 3 near rear accidents. This car has proven itself to be a danger on the road and a major safety hazard for anyone inside or outside of this vehicle while it is in motion. Low mileage is indicator of how untrustworthy vehicle is to me. It is only driven by me, no passengers allowed. Only driven if another car can not be borrowed. Unresolved issues.
While driving in forward and backing up vehicle complete loss of electric power steering. Including warning cel for service advanctrac, hill assist N/a and traction control. This has occurred on multiple occasions and has been take to dealership multiple times. The loss of power steering is extremely dangerous and almost impossible to control vehicle. 3 times on city streets while turning and 4 times on driveway.
Ford intelligence/not so intelligent this morning I was putting my 2 year old child in her car seat as I normally do with the car started and I placed my purse and the keys in the front seat of the car. After securing my child I closed the door to walk around and get in and the doors were locked. My car was running and my 2 year old baby was frantically screaming in the back seat of the car. Why did this happen" when I contacted Ford, they said the car was not supposed to lock with the keys inside, so why did it happen"
Takata recall I been dealing with a electrical problem with my car and its brand new. Every time I get in the car and turn it on and drive for about 5 minutes my music turns off and shows the horse symbol displayed on the screen and it comes back on 10 minutes later. But then sometimes it does that and then the display screen turns black and I can't turn on the radio or anything. And that last for a few hours or so.. it's really getting annoying and something needs to be done.
- Cache, OK, USA
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- Summerville, SC, USA