This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2017 Ford mustang eco-boost which has a faulty rear view camera. The camera glitches with distorted image with moving horizontal lines. For this exact same issue ford issued a manufacturer Recall Number22S06/22V082, but with a catch. In the recall report they mentioned that camera replacement will apply only for 2015 models. But this issue exists in 2017 models as well and ford need to consider to recall those as well.
The driver-??s seat will work fine on one side but the other side will not go back and forth. This causes problems while driving as my knees are toward my chest and my ability to break is impaired.
This 2017 Ford Mustang was taken into Gillespie Ford for the RECALL on the rear back up camera. This was done on May 31, 2023. The dealer said they fixed the camera. I have only taken this vehicle out twice since they -??fixed-?? it. Yesterday was extremely hot. When I used the backup camera in my garage after I got home, the camera image was distorted just as it was before the RECALL REPAIR. This problem with the camera has not been fixed properly and the dealer wants to charge me for any further repairs, even though it has not been fixed properly or FORD still has a severe issue with these cameras when they get hot. I would like someone to step up and make the dealer fix this as it was a RECALL. I believe I should NOT have to pay for another repair. They have not done this properly.
The 2015-17 all have the same issue with the ac system as a whole, it is very faulty and not safe. This is due to a manufacturing defect. The ac constantly blows hot air even when on cold and only on to the windshield which causes visibility issues which could be fatal for me or anyone on the road. I went to ford yesterday to ask about the issue which I was told -??we only have one person today that can look at it-?? and was later told that he wouldn-??t take a look, without any reasoning. I had to go to a different company to get my car diagnosed. As I stated before this is a occurring issue with the year make and model of my vehicle.
The contact owns a 2017 Ford Mustang. The contact stated that on various occasions, there was water coming from the passenger-€™s side of the instrument cluster rainy weather. The contact also stated that the infotainment screen intermittently failed to display as designed. No warning lights were illuminated. The vehicle was taken to two local dealers, Gosch Ford Escondido (1717 Auto Park Way S, Escondido, CA 92029) and North County Ford (450 W Vista Way, Vista, CA 92083) however, the failures could not be duplicated. The vehicle was not repaired, and the failure persisted. The manufacturer was made aware of the failure and informed the contact that the warranty had expired and advised them to file a complaint with the NHTSA Hotline. The failure mileage was 30,291.
- San Marcos, CA, USA
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The contact owns a 2017 Ford Mustang. The contact stated that while driving at various speeds, the front driver's side and front passenger's side windows would unintendedly go up and down. There was no warning light illuminated. The vehicle was taken to the dealer where both the front driver's side and front passenger's side windows motors were replaced. However, the failure reoccurred on the front driver's side window. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 36,000.
I had a recall repaired on my 2017 Ford Mustang at a Ford dealership, the recall repair had to do with the backup/rearview camera not working properly. After they repaired the wiring in the trunk compartment, the back up camera is still not working properly and becomes blank or distorted when putting the vehicle in reverse. I called the dealership to have it looked at and fixed because the nhtsa website states that "Dealers will inspect and repair the decklid wiring harness AND/OR REPLACE THE REARVIEW CAMERA, as necessary, FREE OF CHARGE.". The dealership inspected my 2017 Mustang, again, and sent me a text message with a website link attached stating the cost for the repair and that I would need to pay for the repair totaling $316.59.
Drove car 600 miles then there was no coolant in the vehicle. Car gas hand says car was half way full after I filled the car up. It will give the wrong reading then once you start driving It will reset. Air conditioning will not work got half way down the highway across country and the air conditioning stop work for 2 hours. Then it will only work on low until I turned off and on a couple times then it started blowing air. Remote start - cold start will not start sometimes or take a couple of times to start the vehicle and you have to be directly in front of the vehicle it will lock and open from your home but you have to walk directly in front of the vehicle for it to start.
The car automatically locked when I stepped out of the car with my baby in the back seat when in 90 degree weather. The remote and the key wouldn't work so I had to break the window to get my 2 year out of the steaming car after unsuccessfully trying to pry the door open with a crow bar
Vehicle's back up camera was only working intermittently, then stopped working all together. Error code (per dealership, C1001 I think but may be incorrect code) indicates a problem with the wiring that connects the camera to the center console.
For the second time my heated/cooled seats failed. This time Ford replaced the connector with an updated module with additional ground wires. The original connector showed burns and the issue presents a fire hazard under the passenger seat. While Ford gave me a "break" on replacing with the upgraded connector, it still cost me $250+ and doesn't address the fire hazard that the original connection presents to the car that they have not fixed.
Both drivers and passenger side mirrors pop when vehicle is turned on. Passenger side mirror no longer rotates side to side but will go up and down. Does this repeatedly. Have seen many repair forums indicating many other people have the same issues
The passenger window keeps readjusting I have already had the motor replaced once and now it's starting to do the same thing again I'll be driving and it just keeps readjusting. It happens while I'm driving and when in park
Backup camera doesn't work. Checked automotive blogs, seems like a common problem. Wiring harness is crimped by deck lid. Made appointment for warranty work. Seems to be of poor design. Wondering why a service bulletin hasn't been issued. Concerned regarding future problems when not under warranty. Ford should issue a service bulletin. Poorly designed component. I'm glad it will be fixed under warranty, but am concerned for future repairs or more serious related electrical short circuit issues.
Cluster panel on my wife's 2017 eco boost Mustang completely went out and navigation screen went totally blank today 3/7/20 while driving from vero beach to melbourne fl to take a class. Car only has 24K miles on it!!! taking it to sunrise Ford in ft. Pierce on Monday to get it fixed. This is dangerous.
On Saturday while cruising on the interstate at 60mph, my car suddenly engine braked and then shut off. I had to immediately move over to the emergency lane. The car never shut back on and neither were the windows able to be rolled up. I have dash cam footage to demonstrate the event, as well as me cruising 60mph in 6th gear leading up to the event. This is extremely unsafe and I have had numerous issues with this car since the week I bought it with 8 miles. I have tried to get Ford to buy it back several times but they refuse to. I have been unable to drive the car on the track as the car was intentionally built for due to these issues. I have had a new clutch, transmission, 5 alternators, a new ECU, 2 ac compressors, and brake services at the dealership. I have been unable to drive the car for a consistent 2-3 months without any issues. Now that the car has shut off on me in atlanta (where traffic is usually 90mph-ish), I'm extremely concerned that this car is going to put me in a seriously dangerous situation. If I was traveling northbound, this could have easily turned into a disastrous situation, causing a major backup in traffic or even getting hit by one of the vehicles.
Since buying the car, it has been extremely problematic and has left me stranded at least four times. Just yesterday (the 4th time), the car literally shut off while on the interstate going 60mph and left me having to swerve two lanes over to the emergency lane to park. I have been driving the car just fine for the last 2 months, although I've had consistent issues since the day I bought the car. I have tried filing 2 buy-back requests and have been denied both times. According to the lemon law, the issues I have must be "repetitive". the repetitive issues didn't start until after I passed the lemon law mileage requirements, although I have had numerous other issues back to back. During a weekday, there's a high chance that what happened yesterday could have left me in a pretty dangerous situation here in atlanta where traffic regularly flows at 80-90mph.
The rear view camera on our 2017 Mustang quit working. After doing some research I have found that there is an issue with the harness itself and location mounting points at the trunk lid that cause the wires to pinch and separate. There are hundreds of entries and comments on Mustang forums across the internet and all lead to the same conclusion that this is an issue that Ford should take care of. Why has there been no recall issued?
A D V E R T I S E M E N T S
- Bentonville, AR, USA