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TSB Document:

Affected Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Summary
Some 2019 Mustang GT350 vehicles built on 1-Feb-2019 and through 31May2019 may exhibit a condition where they arrive at the dealer as a new vehicle with the instrument panel cluster (IPC) displaying "FACTORY MODE CONTACT DEALER." Be aware that factory mode is different than transport mode, and requires a different procedure to deactivate it. Refer to Workshop Manual (WSM), Section 419-10 for instructions on how to deactivate factory mode.

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Date Published
AUG 16, 2019
NHTSA TSB #
10164597
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