The contact owns a 2013 Ford Taurus. The contact stated while driving approximately 45 MPH, the vehicle shutoff without warning. The vehicle was towed to an independent mechanic and was informed that water was leaking, the water pump had failed, and the timing chain was fractured. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

- Westminster, CO, USA

The contact's daughter owns a 2013 Ford Taurus. The contact stated while driving approximately 55 MPH, the vehicle stalled. The vehicle was not able to be restarted and veered to the side of the road. The vehicle was towed to an independent mechanic where the contact was informed that the engine and valves needed to be replaced. The contact stated that the cause of the failure was due to the water pump not operating as needed, and that antifreeze had intruded into the engine oil. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 149,000.

- Largo, FL, USA

The contact owns a 2013 Ford Taurus. While driving approximately 60 mph, the coolant warning light illuminated. The contact noticed coolant leaking from the front of the vehicle. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic stated that the coolant was leaking from the freeze plug and water pump, and both needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,000.

- Nekoosa, WI, USA