This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The fuel driver module went out while driving causing complete loss of power, no power steering, brakes to control the car safely. This occcured on the freeway.
While driving to a dr apptointment I was on the freeway at about 70 mph when the car stalled, I lost acceleration and a wrench light came appeared. Fortunately I was near an exit where I was able to get off the freeway, and find a gas station, as I idled into the gas station at about 2-3 mph. I shut the car off and restarted it, and operation returned to normal for about a week. Then today, as I was driving my kids to school and was in the turning lane to enter the freeway it did the same thing, not once but twice in a span of 15 miles. Again fortunately I was able to pull off onto the shoulder and restart the vehicle. Out of fear I took all back roads home incase it happened again, which it did. I found a recall for this make and model of vehicle saying there is a fault with the fuel delivery system that seems to fit the bill, except the motor in my Taurus is not the same one listed on the recall. Regardless, this is a major safety issue that has put myself and my children in harms way 3 times in one week, and needs to be addressed. I spend an good amount of money to drive a vehicle that I feel is safe and reliable, and I feel neither at this point for a vehicle that is but 4 years old.
The contact owns a 2013 Ford Taurus. The contact stated that the vehicle failed to start. The failure recurred three times. The vehicle was taken to a dealer where it was diagnosed, but the technician could not find a failure; however, the purge valve was replaced. The vehicle was repaired. The vehicle failed to start a second time. The vehicle was towed to the dealer where it was diagnosed, and the "check fuel pump module circuit" code appeared. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 16V621000 (fuel system, gasoline). The manufacturer was made aware of the failure. The approximate failure mileage was 79,000.
The fuel pump module failed in my vehicle. Upon research published reports state that over 465,000 Ford vehicles of the same year were recalled for this and replaced with almost 80,000 of them being the Taurus model. I believe this part should not have failed at 44,000 miles and should be covered under the recall.
- Andover, MN, USA
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Engine stalled while driving 73mph on a straight highway in the middle of nowhere. Almost caused an incident with a semi that was driving behind me. The car would not start back up and no warning indicator lights turned out to warn of the failure. The Ford dealership fixed the problem and it turned out the be a faulty fuel control module. My car was not included in the recall 16V621000. I have the Taurus with the limited trim and a 3.5L V6.
Takata recall 2013 Ford Taurus... it's only February of 2017 and I have had this problem three different times this year alone. The car starts very very rough. Half of the time it doesn't start. The vehicle has stalled on me while in motion going down city streets. It has been in the shop twice this year to repair/find the problem. Still no results. Even when the car does start I am afraid to drive it because it will and has stalled on me in traffic. Automotive shop told me it was a bad fuel pump relay. I paid to have that replaced. Not even a week later, only six days later the car stalls again. I took it back to the shop where they got it running again for free. But only temporarily. Couple weeks later at the most and I'm right back to where I started. Car will not start. If it does start it will stall immediately once I am in motion. This vehicle is only three years old and there is no excuse for it not being on the road. This is safety hazard. I cannot comfortably drive my car to and from work without worrying about it stalling and getting rear-ended. It will not be a good day when this causes an accident.
The contact owns a 2013 Ford Taurus. When approaching a stop light or stop sign with the brake pedal depressed, the vehicle shook from front to back. In addition, the vehicle stalled and failed to start. The steering wheel shook each time the vehicle was started and the contact noticed a burning odor inside the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the 02 sensors failed and the fuel pump had a leak. Both components needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 56,000.
Car stalled traveling 75 mph down a busy interstate. Initially felt like a transmission issue. After getting the car off the road it continued to run with a sputter. It would not drive without dying. Car was towed to nearest Ford dealership for a repair. Post inspection the 2013 Taurus was diagnosed with an open circuit in the fuel pump control module. Fuel pump control module was replaced. Vehicle was not included in the recall number 16V621000. Parts were inexpensive, labor was not.
The contact owns a 2013 Ford Taurus. While the vehicle was parked in the driveway, the fuel pump module malfunctioned. The vehicle was diagnosed as needing a new fuel pump. The vehicle was repaired, but the issue recurred. The car is now getting a new fuel pump module. This is the exact nature of the most recent recall involving this car. Owner states they are not included in the recall. They have filed a complaint with Ford. They say the more people who complain the more people with this issue, the recall maybe expanded. Mileage was 80,000.
The contact owns a 2013 Ford Taurus. The contact stated that the vehicle had a strong hesitation when approaching a stop or while making a turn. The vehicle stalled several times without warning. In addition, there was an extensive amount of dark gray smoke from the tailpipe. The vehicle was taken to an independent mechanic who was unable to replicate and diagnose the failure. The contact later received notification of NHTSA campaign number: 16V621000 (fuel system, gasoline). The manufacturer was unable to provide a time frame as to when the parts would be supplied to the dealer. The failure mileage was not available. VIN tool confirms parts not available.
The contact owns a 2013 Ford Taurus. The contact stated that the fuel system malfunctioned and the fuel gauge decreased inadvertently. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 16V621000 (fuel system, gasoline), even though the failures were identical. The failure mileage was 83,243.
The contact owns a 2013 Ford Taurus. While driving various speeds, the vehicle suddenly shut off. The failure also occurred while the vehicle was idling. In addition, the vehicle would sometimes not start. The vehicle was towed to the dealer where it was diagnosed that the fuel pump was faulty. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.
The contact owns a 2013 Ford Taurus. While the vehicle was stationary, the fuel pump module malfunctioned. The vehicle was diagnosed as needing a new fuel pump module. The vehicle was repaired, but the issue recurred. The manufacturer was made aware of the issue. The failure mileage was 63,000.
Car lost all power in middle of intersection. Wrench symbol appeared, engine warning light came on and the car would barely move through the intersection. I took the car to a local repair shop to have the car scanned. The service tech said the car had a defective throttle body valve failure code. I was told by the service company that Ford has a problem involving the throttle body valves. So I called Ford after reading about all the failures that other customers have had with various models of Ford. The Ford customer service people told me that the throttle body issues they are having does not cover my vehicle. They then told me that your Agency is responsible for issuing a product recall and until your Agency does so we will need to incur the $400 to 600 dollar repair costs. I respectively request that your Agency immediately force Ford to fix this problem before someone gets seriously gets injured. It is apparent that this throttle body issue does exist on other models besides the models listed for the repairs. Please act on this immediately!
The contact owns a 2013 Ford Taurus. The contact stated that after shutting the engine off, the vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed that the fuel delivery system failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was unavailable.
While driving down the road, turning or leaving stop sign or light, it will drop in speed and will not accelerate when on the gas pedal. The wrench light will comes on. I have had to try and coast out of traffic to side of road or in the middle lane or where ever I can. I have had to turn the car off and restart only to have it do it again and again. When turning the ignition switch it sometimes will drag like it doesn't want to start. This is very dangerous when driving because people will not know that your car is not at a steady speed and is slowing down or can't take off. Took it to the shop and because it is not doing it or the wrench symbol is no longer there after U restart the car, they can't get a code. I'm really frustrated. This is my only means of transportation.
The electronic throttle body reads that the actuator is stuck open. This causes my car to stall in unpredictable and unsafe scenarios. My car will still move when this happens but only at really low speeds. One time the car slowed down and would not let me go above twenty miles per hour and I was on the expressway with a speed limit of 65 miles per hour. It does it out of nowhere and is putting me in the position to get rear-ended. I have to now pay 300 to buy a new piece to resolve this problem when in fact this vehicle should have been recalled like the Ford escape and the Ford Fusion because it is the exact same issue. This issue has my life and my children's lives on the line every time we get in this car. This issue happens anywhere. It happens frequently on city streets where I would be going 30 miles per hour and it reduces my speed to like ten miles per hour and wont let me accelerate. I have to shut the engine off and restart the car. I have had to pull over into parking lanes and gas stations in order to get out of traffic flow to safely shut my engine off and restart the car. It has done this twice on the expressway where it reduced my speed from 65 to 40 mph and continued to decrease in speed. One of those times I was not by a shoulder at all and there was very heavy traffic flow. I finally was able to pull into the yellow lines where cars are not supposed to be that are between the lanes where you merge from one expressway to another. And that time I was a sitting duck between lanes of traffic with my emergencies on because I wasnt able to shut the car off right away due to my lane placement on the expressway. So the car was shaking.
My first experience with this problem was driving 40 mph on a local street, very busy, lots of traffic. The engine sputtered made a weird nose, lost power totally, I was barely able to get into a parking lot out of the way. Very scary, since I had no idea what was happening. The wrench indicator light came one. I had the car towed to the local dealership. The local Ford dealership "updated" the software before checking for the default code that would show. They said there was nothing wrong and sent me on my way. Then it happened several times again both on a major thoroughfare and on the highway. Another instance was while driving at 70 mph on the freeway in traffic the engine stalls leaving me with no power to control my speed. As my car quickly reduces speed on a major freeway I attempt to get over to the shoulder out of harms way. Ford calls this non life threatening because the car is still controllable to get out of harm's way. What is wrong with them, really. Very dangerous. Car is at the dealership now and said it would be at least 3 weeks to get the part. Which has left me stranded without a dependable vehicle to drive to work. Ford needs to get it together.
The contact owns a 2013 Ford Taurus. While driving 55 mph, the vehicle stalled without warning. The contact was able to steer the vehicle off to the shoulder of the road. The vehicle was towed to a dealer where the fuel cell module was replaced. The vehicle was repaired. The manufacturer was made aware of the issue. The failure mileage was 57,000.
A D V E R T I S E M E N T S
- Bethel, MN, USA