The contact owns a 2016 Ford Transit. The contact stated that there was a rubbing burning order coming from inside the front end of the vehicle. The vehicle also had a vibration sensation whenever the vehicle was being driven. There were no warning lights on the vehicle. The contact contacted the dealer who stated that the flex disc had failed. The contact stated that this was a known issue for the vehicle. There was a recall and lawsuit involving the vehicle's rubber cupper between the transmission and driveshaft was made of plastic was causing severe failures. The manufacturer was made aware of the matter and had since been looking into the matter and informed the contact that their research was being furthered along regarding parts before something was to be done. The contact stated that the manufacturer had failed to provide a permanent fix or the guaranteed maintenance at replacing the part at every 30,000 40,000 miles. The approximate failure mileage was 71,000.

- Wytheville, VA, USA