This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall - cooling system, overheating, danger - could cause fire due to over heating ! coolant level keeps dropping, no warning !! always while driving ! can't go far ! can't drive vehicle !!
3/19 the temperature gage went hot quickly. Checked coolant, although full in 2/19 now empty. Garage could not find the problem and contacted davidson's Ford who advised to install a new radiator and thermostat. In 7/19 transit began to stall after short drive, then engine got so hot it stalled in traffic at a busy intersection and would not start. I kept trying to start it many times. Had to be towed to davidson's Ford who did a diagnostic tests and found the coolant boils out of reservoir even when sitting before fans can come on. I believe this could have caused a fire as the engine may crack and leak oil if it overheats. I have already spent $700 on radiator and thermostat and now it looks like they will install a water pump and/or head gasket. This problem is very similar to the recall # 17V209000 - Ford recall # 17S09 which includes 2013 Transit connect, but my VIN # doesn't come up as I have a smaller engine. Was stuck at the busy intersection for nearly an hour. Police report available and insurance for towing.
The contact owns a 2013 Ford Transit connect. While driving various speeds, the cooling gauge went to hot without warning. The vehicle was taken to an independent mechanic who stated that coolant needed to be added. The contact called davidson Ford (18621 us-11, watertown, NY 13601, (315) 873-3388) where it was diagnosed that the radiator and thermostat needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 30,000. The VIN was not available.
My transit's gauge went to hot very quickly, I checked the coolant and it was empty. It was full a month ago. I added coolant and the gauge still went to hot. I took it to my mechanic and they could not find the problem. They called the Ford dealer and told them the problem. They told my mechanic to put in a new radiator and thermostat. Which they delivered to my mechanic. But the gauge would fluctuate. My mechanic found recall #17S09 which applied to my problem but the VIN # doesn't come up on recall I think because it is a different size engine. It was assembled at the same plant as the recall vehicles and it only has 35,000 miles on it.
The contact owns a 2013 Ford Transit connect. While attempting to start the vehicle, there was a whining noise coming from the passenger side of the vehicle. The contact turned the heater on and it blew cool air. The contact turned off the engine, checked under the hood, and noticed that the engine oil and antifreeze were mixing together. There were no warning indicators illuminated. The contact would not start the vehicle because he was concerned for his safety. The contact had a mechanic diagnose the vehicle and was informed that the engine oil was mixing with the antifreeze and needed to be repaired. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer informed the contact to call NHTSA. The approximate failure mileage was 86,000.
A D V E R T I S E M E N T S
- Rutherfordton, NC, USA