This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Ford Transit Connect. The contact stated while having the vehicle repaired under NHTSA Campaign Number: 21V376000 (Power Train) and 20V331000 (Latches/Locks/Linkages) the dealer failed to remedy the recalls without charge. The manufacturer was informed of the issue and informed the contact to speak to the dealer about reimbursement. The failure mileage was approximately 80,000.
The contact owns a 2015 Ford Transit connect. The contact stated that while driving at an undisclosed speed, the sliding door opened without warning. The driver's side sliding door had failed to latch securely. The contact activated the child lock to secure the sliding door. The contact received notification of NHTSA campaign number: 20V331000 (latches/locks/linkages) however, the part to do the recall repair was unavailable. The vehicle was taken to friendly Ford (333 E irving park rd, roselle, il 60172, (866) 524-7439) and the contact was informed that the doors were operating as designed. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 110,000.
A door latch with a fractured pawl spring tab typically results in a "door will not close" condition. A door that opens while driving increases the risk of injury.
The contact owns a 2015 Ford Transit connect. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Ford Transit connect. The contact received notification of NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Nashville, TN, USA
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The contact owns a 2015 Ford Transit connect. While driving 2 mph, the rear passenger door swung open. The contact received a recall notification for NHTSA campaign number: 16V643000 (latches/locks/linkages). In addition, none of the doors would open or close. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures. The failure mileage was 8,000.
A D V E R T I S E M E N T S
- Carmichael, CA, USA