8.6

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,333 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Ford Transit Connect lights problems

lights problem

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2015 Ford Transit Connect Owner Comments

problem #3

Jul 172017

Transit Connect

  • 10,000 miles

A D V E R T I S E M E N T S

All interior displays and gauges go blank while still parked or driving at any speed including highway speeds, turn signals and hazard lights fail to activate. Multiple occasions over last 4 months, increasing in frequency. Occurred multiple times during 4 hour trip on 07/17/2017. System may or may not recover, only to go blank again shortly after. Sometimes when rain sensing wipers activate. Sometimes "hill assist inactive" and traction control disabled messages on system recovery.

- Colgate, WI, USA

problem #2

Sep 292016

Transit Connect

  • miles
Contacted Ford dealer to check the low beam lights because the light were focused 60 ft. In front the van on the pavement and were insufficient to see at night. Left the car at villa two days and the dealer never got around to looking at the van. Contacted Ford in Michigan. Ford called the dealer who told Ford, "we don't understand the problem." Ford motor, Inc. In Michigan told me there was nothing they could do. Complained to ca attorney general. Ford still refuses to look into the matter. Ford has done nothing including to look at my van and inspect the lights.

- Anaheim, CA, USA

problem #1

Sep 282016

Transit Connect

  • miles
I have contacted the Ford dealership as well as Ford Motor Co.'s customer relations department about a problem with my 2015 Ford transit's low beam headlights being inadequate to see at night. Here is an email I sent to diana on 9/2816 describing the problem. Purchased new 2015 Transit connect, January 2016. Noticed low beam headlights shine approximately 60 feet out in front of the car. The lights are not capable of providing correct, proper lighting. Took the vehicle into the Ford dealer, villa Ford, orange ca on 9/28/16 and left the car overnight.. the dealer never even got to the car! I have read many other complaints regarding the 2015 Transit connect on the internet including, edmunds site. Diana at Ford Motor Co. National customer service completely stopped responding on 9/2916 and did nothing. She claimed there was no such VIN number and stopped communication without addressing the safety issue in any way. So, I called Ford customer service, (800)392-3673, and spoke to ashley. Ashley called villa Ford in orange ca. Ashley informed me villa Ford said they did not understand the problem with the low beam headlights. Ashley. Then told me there was nothing Ford could do. At the last hour of the second day I was informed they had not got around to the car, but would have a mechanic send a question to Ford Motor Co an ask a question about the inadequate headlights. I was told by the service rep matt jukam, he would call me the next day.he never called. The voltage was never checked, the fuse was never checked, headlight bulbs were not offered. Villa Ford never even looked at the car and I left my vehicle for two days. Phil terry custorm relations manager Ford Motor Co. Po box 6248 dearborn mi 48126 I drove the vehicle 4400 miles in all situations. Safety is at question in any driving situation at night..

- Anaheim, CA, USA

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