This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1995 Ford Windstar. The contact stated that while driving at 35 mph, the rear axle shifted and fractured. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 50,000.
The contact owns a 1995 Ford Windstar. When the vehicle was shifted to the drive position, the vehicle accelerated and the check engine warning indicator illuminated continuously. The contact stated that there were difficulties shifting the vehicle to different gears. The failures recurred numerous times. The vehicle was taken to an independent mechanic where it was diagnosed that the idle air controller failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 245,000.
Ford Windstar gl van 1995 is taking extended distance to stop after application of brakes. Brake pads were changed and new rotors were installed still brakes are not working after the speed of 40mph. No light on the dashboard is lit to indicate the problem.
Heater core failure that led to immediate cylinder head cracking that led to coolant entering engine oil system and total engine failure. Transmission failure of original and replacement transmission. Told by auto parts store employee about the cylinder head recall as his sister owned same 1995 Windstar 3.8L, Ford had a vendor answering calls. Representative stated that Ford had mailed recall information to the wrong address, that is why I never recieved it. Rep unable to explain how Ford mailed hood recall info to correct address, but not the cylinder head recall info. Rep refused to address issue further. I would love to taker part in any cylinder head or transmission class action proceeding.
On 6/13/2003, at 57049 miles, our 1995 Windstar overheated and seemed to be losing coolant so we took it to zimmerman Ford, St. Charles, il to be checked out. They reported no problem found and we paid $66.79 for a cooling system service and lube service. On October 4th,2003, the check engine light on our Windstar went on. We took it to the same dealership to be checked. They charged $111 for sbds tests and told us we had head gasket failure and quoted $2100 to repair. We contacted five other dealerships in the Chicago area who quoted between $900 and $1600 to do the job. Our van is currently with family Ford of West Chicago being fixed. We have been told to expect a bill of about $1300. Moving from zimmerman to family Ford was not just a cost decision. Zimmerman refused point plank to help us get help from Ford. Family Ford have agreed to keep the faulty parts and help us in any way they can. We have contacted Ford at several levels trying to persuade them that their 7 year / 100,000 extended warranty, plus the 6 year / 75,000 mile extended warranty that we purchased both imply that the head gasket should not have failed at 60,000 miles as ours did. We have also put forth the argument that the original extended warranty 5 year or 60,000 states or not whichever comes first so we feel we have a case to be covered under the terms of this warranty, given that we reported a possible problem at 57049 miles. Ford has said (several times by phone and E-mail)that they are unable to help as we are outside the terms of the extended warranty. They also say that they have very few complaints on this vehicle any more so they will not make an exception for me. I was told that they have made no exceptions outside the 7 year / 100,000 parameters. I feel that we have been penalized by Ford because we have a low mileage on our vehicle and the poor engine construction on the 1995 Windstar, in our case, still failed prematurely at 60,000.
- West Chicago, IL, USA
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Case 1 my family was coming home from vacation when the engine blew while we were on the highway. Smoke came up from under the hood and we were force to stop the van on a crowded highway. Thanks to a nearby truck driver who stopped behind us, we were able to call someone and get to safety. It took a lot of negotiation for me to get Ford to take care of this matter, but they finally did. Now again on our recent trip to ga on 08-28-03 while driving home, our check engine light came on and overdrive light started blinking and the transmission blew. Transmission fluid leaked all out and on the back of our van too. It also started smoking underneath the hood and from the tailpipe. We were informed by freedom Ford in Norfolk va that we had transmission failure. Our check light has come on numerous occasions and despite their action it still keeps coming on. In addition, our overdrive lights blink, our cruise control do not work, the door adjar lights stays on at times even when the doors all locked and causing the inside interiors lights to stay on, our gears do not shift properly and gets stuck between gears and upon acceleration it sometimes hesitates, repaired coolant leak from timing cover gasket and front crankshaft seal, coil ignition, the air condition when on makes these strange noises, etc. Replaced. We are very dissatisfied with Ford Windstar and have spent more money on repairs than what it was worth. We even still owe on the van. Ford needs to issue a recalll or a refund. This is not a safe vehicle to drive. Please keep me informed. Thanks and god bless.
Ford Windstar 95 shift lever prdnl does not match gear. When in park car rolls have to find D or R by moving shift lever. Sometime have to put lever in to park twice or three times befor it catched and car starts. When the car rolls back and kills someone it will get Ford attention. Also replaced head gasket engine and head gasket again. Tranny sensor, door ajar sensor. What a car mark hershkowitz
The transmission tore up in our van at the end of 2000 and has failed again. When it tore up the 1st time, we were covered under warranty, but since we only had 60 days left the company refused to put in a new and put in a rebuilt. Now we have to fix it again. We have been luckier than alot of customers that I've researched, but we are still getting a raw deal with our van and we are very unhappy! we are still in the process of arguing our message to the Ford co. But can tell it will be a failure also. And our heat quit this past winter and now the air is out. When it rains it pours.
The engine problem was the infamous head gasket problem. Even though the engine was over the arbitrary 7 year limit, it was far below the 100,000 mile extended warranty limit. In my opinion, setting a time limit is discriminatory against anyone who drives fewer miles than average. The transmmission problem appeared suddenly. After waiting to turn left, I attempted to accelerate, but the vehicle behaved as though it were stuck in neutral. By the time I had a transmmission expert check the problem, it would no longer shift either into reverse or first gear.
My 2 main problems are my transmission & timing gear cover. The tranmission is very hazardous. Mine is slipping between 1st & 2nd gear. I have been reading on the internet that on some of the transmissions they have been slipping out of gear. I sure don't want to have that surprise. I'm disabled & need my van to haul my powerchair with me when I go to the doctors office. I wouldn't know what to do. I talked to a mechanic & he said if it goes it will leave me on the road. I think this van is very dangerous on the road. Ford know they were having head gasket & transmission trouble on the 1995 Windstar why don't they take care of there problems. They know they had bad gaskets on the heads, timing chain covers, & transmissions but they still went with the cheaper gaskets that leak. I think the government should step in & make them pay for those repairs before more people get killed like that Ford police car that jumped out of gear & ran over some people in southern mn. A few yrs. Ago. Whats it going to take? a few more thousand people to get killed before they figure that there transmissions are no good.
Brake work X2 transmission X2 all belts tire & suspension work lugs on wheels not properly replaced, it almost fell off still paying on vehicle while it sits in ashley Ford parking lot w/ dead transmission I am unable to pay close to $2000 for repairs
I have owned this van since 1999. Since I have owned it we have had nothing but problems with it. I have had the rotors turned, and replaced at least 3 times, and they need it again. I have had the head gasket replaced 3 times and one of them times was at 99,000 miles when it was under the warrenty. It had been replaced at least one time before that. My sliding door won't stay closed, even though I just spent $300 getting a new latched put on. My windows won't work. I had larson motors fix a head gasket and my electronic windows, cost me over $250 for the window, that only worked 2 times. I called, and since they put "may not be the problem" on the invoice, they think that clears them, and they wanted me to spend more money on another part. My speedometor has been replaced once and is broke again. The alternator has been replaced. I could go on and on. I am getting no where with anyone. I have spent around $5,000 in repairs, and can't trade the thing off, since I still owe too much on it, due to a tornado that hit our home, and what the insurance didn't cover, the balance was put on our car loan. We don't have the best credit do to having to spend anywhere from $100-300+ a month on repairs to this lemon car. I have a family and need to know that I have a reliable car to drive. I have been stranded with my 3 children a minimum of 4 times this past year.
Total transmission failure. This is the 4th transmission in the vehicle. The transmission that will be installed will be the 5th transmission. Ford has continued to insist that there is not an inherent problem with the tranmission in thes model although there have been 634 complaints/investigations lodged with the national traffic and safety board.
Transmission- shifting rough since 30,000 mi. 2 dealers tested over the years & said no problem (just adjusted shift points. Same complaint in July, 2003. Dealer checked, said no problem. 1 month later had independent shop rebuild transmission. Engine- head gaskets replaced at 15,000 mi & 35,00 mi. Same symptoms now at 103,000. Just past extended warranty
Speedometer was working intermittently. At times the consumer will not know speed. Contacted dealer. The consumer stated that the dealer replaced the cable but the problem was in the speedometer pinion gear. Per technical service bulletin vehicle equipped with incorrect speedometer pinion gear.
Vehicle would have severe shaking in front wheels when speedometer reaches 50mph and above. Can maintain control of vehicle when vibrating. Problem is most noticeable when vehicle is loaded down or going down hill. Been to dealership, and informed problem was normal.
The speedometer fluctuates within a 20- to 30-mph range. It was fixed once and all they did was replace the cable. There are now saying it is the entire speedometer. This is very dangerous!.
A D V E R T I S E M E N T S
- Stanton, NE, USA