This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have repeatedly tried to get my vechicle repaired but the dealer insists that he will not give me service.the service mngr. Has refused to even look at the vechicle to determine if loaner is necessary. No safety defect listed in summary.
The vehicle has has the engine rebuilt one time and replaced two more times. It is currently at springfield Ford for the third new engine - 5th engine total. Enough is enough! we want Ford to keep it and give us the $6625 trade-in value. Thank you.
Ford and the dealership were not helpful at all. Ford tried to make me happy in the end with an additional warranty for 24 months or 24,000. But would not pay for repairs. To sorry to bad they said. This past year we had more problems, it was very very very stressful and expensive. We had to charge repairs and put some on heme equity. Think of the interest $. I was scared to drive. I have since sold van. I will still pursue this to get back $ and to tell others. No safety defect listed in summary.
Transmission has failed twice. In the first incident an accident was narrowly avoided as car lost power. Engine failure caused vehicle to stop in intersection where numerous fatal accidents have occurred.
Ford contacted me concerning their additional warranty coverage service program number 00M09 however it seems I am not eligible since their warranty coverage is only for 7 years or 100000 miles for this type of failture. It seems to me 100000 is rather arbitrary since I am less than one and a half percent beyond the mileage cutoff. No safety defect mentione din summary.
Engine head gaskets failed, causing the engine coolant to leak onto engine compartment. Also intermittent stalling. Gaskets have been replaced by the dealer twice, and the engine has been replaced once.
A D V E R T I S E M E N T S
- Detroit, MI, USA