This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2002 Ford Windstar with inoperable cruise control, odometer, A/C temp. Control, ABS light remains on and other related electrical malfunctions. Vehicle is leaking brake fluid and I have no doubt I'm experiencing the same problem thousands of other Windstar owners are with a contaminated "brake pressure differential deactivation switch". is Ford taking responsibility for this manufacturing defect and providing a fix - without charge"?"
Check traction control light comes on while driving, brake light comes on as does ABS light. Turn off engine and on & it goes away for a short period, then returns. Mechanic tells me $1300 to correct. Various web sites report this problem with all Windstar 2002! should be recalled with so many complaints. Check web site www.2carpros/forum/38-VT49767.
While driving to work I noticed my odometer and speedometer quit working and then every light possible lit up, so when I got to work my husband told me to see if I could get it to grande truck center in san antonio. I left it and later received a call telling me the wiring harness had shorted out and I was very lucky that my van did not burn up. I was told maybe a varmint had chewed on the wires, but my van is always parked in the garage at night.. I decided to do some research after recalling an incident not far from our home that involved some type of Ford SUV that caught fire in the garage and burned the house down. All this was due to a faulty cruise control switch that cost about $21. I found that millions of vehicles had been recalled by Ford because of this problem and the Windstar was on the list of having the same or similar switch, but was not recalled and still has not been recalled. I have put a request in with grande truck to be reimbursed, since it was a manufacturer error and nothing I did, but to date I have not heard from them. I emailed Ford to ask why my van was not recalled and received an answer that all recalls are handled by the NHTSA. Yes, I do have the original switch that was removed from the van (looks like part#F58A-9F924-aa 2063) it was kind of hard to read. The invoice states replace ABS module & hydraulic unit, replace wire harness & cruise control switch, service bleed, bleed sys. $2654.81. My husband was allowed to see the wiring harness that was almost burnt in half, but that was not kept. I thank god that there was no real tragedy that came out of this, but I also feel that Ford is responsible and should take action to reimburse me my money. I would like to know if you have received any other complaints on the Ford Windstar. When I contacted your office by phone I was told that there was a new recall as of 8-31-2007, that included the Windstar, but I did not see that information. Thank you for your time. Updated 12/12/07
My 2002 Ford Windstar has had a combo of problems. The first is that the car will chime the "open door" sound, and then unlock or lock the doors automatically, while the doors are unlocking or locking the over head dome lights flicker on or off, which makes a problem seeing during night time driving. As these issues are going on the power sliding rear doors try to open, again the open door sign lights up on the dash, the doors unlock, and the sliding doors try to open. They grind as they are being forced to open, as they are grinding, my rearview mirror light indicators will flash that the doors are both open. I have to pull over forcefully open the doors and manually close them. I have had to move my daughters car seat to the third row, because of the fear she has of falling out. The most they have ever opened is enough to let a breeze in, but traveling on a freeway at 75 mph, that is a little too much!!
The contact owns a 2002 Ford Windstar. The failure mileage was 79000, and the current mileage was 84000. The dashboard brake warning light was constantly turned on. Brake fluid was put into the vehicle. However the warning light remained on, and the vehicle still needed more brake fluid. The vehicle has had no failure stopping. The dashboard lights turned off, but the power windows and doors malfunctioned. The mechanic stated that the electrical problems were the result of the defective cruise control. The mechanic disconnected the cruise control.
- Sorento, FL, USA
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The contact owns a 2002 Ford Windstar. While driving out of a parking lot, the contact smelled burning rubber or plastic. The contact opened the hood of the vehicle and it was on fire. The current and failure mileage were 95,000. The contact can provide a copy of the police report. There were no injuries.
: the contact stated the cruise control did not deactivate when the brake pedal was depressed. The brake pedal needed to be slammed down to deactivate the cruise control. There were no lights illuminated on the dashboard. The dealership was contacted. The rear brake lights, taillights and turn signals did not function. The contact was unaware when the lights stopped functioning. The power door locks will not work. The contact expressed all of the locks failed at the same time. The driver's side power lock was the only lock that worked properly. The dealership was not contacted about other problems. Updated 9/15/2006 - a bad rem module was said to be the cause of all the failures.
I bought a 2002 Ford Windstar. It had 53,000 miles on the vehicle. The day I bought the vehicle it was raining and had no reason to roll down the windows and assume the car has electrical problems. The next day after purchase I tried rolling down the window and was unable. I left a message with the sales dept. Now they say they have no record of this. Since this day I have experienced various electrical problems (lights shutting off, doors not wanting to lock/unlock, ABS brake lights on, gas on empty although I have a full tank) I brought it to the dealer for repair states there is a $100 deductible. I feel as though I should not have to pay this, you sold this car to me unsafe. I was told they did not know the lights were intermittently going off/on. So I said you guys are selling cars that are not thoroughly checked prior to selling. Manager told me they just didn't know. But at the same time is unwilling to take care of repairs. I informed these people of this problem the very next day I bought the car. Is this considered a lemon or what?
Total electrical break down come to a complete stop when this occurs and won't stay on( engine) been in the shop for a month and they cannot find the cause
Door locks are activated and continuously active themselves, locks open and close and chimes for door ajar appears on instrumentation panel. Lights on the mirrors luminate due to car reconginizing symtom of open door, draining battery. This problem first occurred while on an 8 hour drive home from Canada, was brought to Ford, they changed the front passengener sensor claiming car was fixed after 2 days in the shop. 5 days later while enroute to nc, the same problem arose, locks opening and shuttiing and car chimming constantly. Car was flatbedded to a Ford dealership in North Carolina. Car was supposedly fixed, again, after 3 days in the shop. Ten miles bbefore reaching my destination 65 miles away from dealership, same problem occurred again, after the rear sliding door sensor was replaced at this Ford. After numerous attempts at fixing, Ford Motor Corporation, has been unsuccessful in solving this problem. Now security alarm, is activated due to door locks opening and closing.
Cruise control can accidentally be engaged and there is nothing on the instrument panel to alert you that it is on. On 3 seperate occassions I took my Windstar for service. I went to, 2 different dealerships neither one could find the idiot light telling you that the cruise control was on. Finally the second dealership said in the book that comes with the Windstar " there maybe a light or wording telling you that the cruise cortol is on." The keyword is maybe. I've had 2 near accidents because of this problem.
While driving 55 mph at night, the headlights and tail lights failed without warning. This caused poor visibility to the driver. However, the consumer was able to maintain control of the vehicle and pulled over. The vehicle was taken to the dealer for inspection. The mechanic informed the consumer that the brake lines needed to be replaced. However, the problem still continued at this time.
Intermittent electrical problems with our 2002 Ford Windstar. We have owned the vehicle 17 months, several months of which it has been in the repair shop. The driver's side mirror has been replaced twice and the driver's side sliding door has been 're-aligned' on numerous occasions. The rear window on the driver's side fails to work on an intermittent basis. Power door lock on the driver's side rear sliding door fails to work regularly. This is a serious safety concern! in the event that I need to get to my kids quickly, and the door did not unlock, there could be serious implications. This problem has been reported to the dealership, in writing, in March 2003 and August 2003. Currently, the dealership showed no urgency in working with us to get us out of the vehicle that is considered to be a safety concern. I am in the process of filing a claim with Ford to try to get resolution. Electrical problems can be near impossible to trace, and can often times lead to fires, or worse, fatalities.
On the date of the incident, I engaged the front windshield defrost button on the ventilation system. The engine immediately stalled, and I lost power steering and brakes. After that, every time the same button was pushed, the engine stalled. This is the second such occurrence, the last time was in April, 2002 when engaging the air conditioner caused the engine to stall.
A D V E R T I S E M E N T S
- Elk Grove, CA, USA