This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Ford Windstar. While driving 60 mph, the contact lost control of the vehicle and it swerved off the road. The rear two wheels wobbled and shifted the tires out of place. The contact was finally able to stop the vehicle when it came to a halt on the shoulder. The vehicle was towed to the contact's home. The contact checked the rear of the vehicle and noticed that the rear axle was worn. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 110,000. The VIN was unknown.
The contact owns a 2003 Ford Windstar. While driving 50 mph, the rear axle fractured and the contact smelled smoke. Suddenly, the contact realized the rear of the vehicle was smoking. The contact pulled the vehicle over, exited the vehicle, and noticed that the rear axle was collapsed. The vehicle was towed to an independent mechanic who diagnosed that a new rear axle needed to be installed. The vehicle was not repaired. The manufacturer and dealer were not notified. The failure mileage was 120,000.
The contact owns a 2003 Ford Windstar. While driving approximately 60 mph, the rear of the vehicle suddenly began to wobble and vibrate. The vehicle was towed to an independent mechanic where it was diagnosed that the rear passenger side axle was cracked. The contact was informed that the failure occurred even though a support bracket had been installed per a previous unknown NHTSA recall. The vehicle was not repaired. The manufacturer and local dealer (buckeye Ford in london, Ohio) were notified of the failure. The failure mileage was 156,000.
The contact owns a 2003 Ford Windstar. While driving 55 mph, the rear axle fractured without warning. The vehicle was towed to the contact's residence. The contact called crest Ford flat rock (22675 gibraltar rd, flat rock, mi 48134) and was informed that the vehicle was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue, but did not assist. The failure mileage was approximately 138,000.
The contact owns a 2003 Ford Windstar. While driving approximately 35 mph, the driver heard a squeaking noise. The vehicle was pulled over and the driver noticed that the rear axle was cracked without warning. The vehicle was taken to an independent mechanic who advised that there was a recall. The vehicle was taken to a dealer where it was diagnosed that the axle did not crack "in the right place" and was not covered by the recall. The manufacturer was made aware of the failure and stood by the dealer's decision. The failure was not repaired. The failure mileage was approximately 180,000.
- Brunswick, OH, USA
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The contact owns a 2003 Ford Windstar. While the vehicle was being driven, a burning rubber odor and loud noise were present. The vehicle was taken to a dealer where it was diagnosed that the rear axle fractured. The manufacturer was notified of the failure. The vehicle was not eligible for repair per NHTSA campaign number: 15V608000 (suspension) because the brackets were not installed properly in 2011. The failure mileage was 130,000.
The contact owns a 2003 Ford Windstar. While the vehicle was at the dealer for inspection per NHTSA campaign number: 15V608000 (suspension), the technician diagnosed that the rear axle was corroded and needed to be replaced. The vehicle was not completely repaired at the time of the complaint. The vehicle was previously repaired per NHTSA campaign number: 12V194000 (suspension). The manufacturer was notified of the failure. The failure mileage was 109,000.
The contact owns a 2003 Ford Windstar. The contact stated that the rear axle on the vehicle was defective. The dealer stated that the vehicle had already been repaired per a previous recall regarding the rear axle. The contact inquired about reimbursement eligibility for the repairs. The NHTSA campaign number and failure mileage were not provided.
The contact owns a 2003 Ford Windstar. While the vehicle was at the dealer being repaired per NHTSA campaign number: 15V608000 (suspension). The technician diagnosed that the rear track bar was corroded and needed to be replaced before the repair could be completed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 140,000.
The contact owns a 2003 Ford Windstar. The rear axle was fractured, even though the reinforcement brackets were on correctly. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 220,000. Updated 01/11/2017
The contact owns a 2003 Ford Windstar. While the vehicle was undergoing routine maintenance, the technician informed the contact that the rear axle was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact referenced NHTSA campaign number: 10V385000 (suspension); however, the VIN was not included. The failure mileage was 116,949. Updated 11/29/16
The contact owns a 2003 Ford Windstar. While driving 35 mph, the contact heard an abnormal noise coming from the rear of the vehicle. Upon inspection, the contact noticed that the rear axles were fractured. The VIN was included in NHTSA campaign number: 15V608000 (suspension). The vehicle was towed to a dealer where it was diagnosed that the brackets were properly installed and the rear axles needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 189,000.
The contact owns a 2003 Ford Windstar. Upon inspection of the vehicle, the contact noticed that the rear passenger side tire was abnormally shifted. The vehicle was taken to the dealer where it was diagnosed that the rear axle needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 161,000.
The contact owns a 2003 Ford Windstar. The contact stated that the vehicle was repaired according to NHTSA campaign number: 10V385000 (suspension); however, the rear axle fractured not long after the recall remedy was performed. Afterwards, the contact received a recall notice for NHTSA campaign number: 15V608000 (suspension), but the remedy was not yet available. The manufacturer was notified of the failures. The approximate failure mileage was 199,000.
The contact owns a 2003 Ford Windstar. While driving 35 mph, the rear of the vehicle swayed to the left and right. Upon inspection, the contact noticed that the rear passenger side axle fractured and the tire leaned inwards into the wheel well. The vehicle was taken to a dealer where it was diagnosed that the rear axle needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired under NHTSA campaign number: 12V195000 (suspension). The manufacturer was not notified of the failure. The failure mileage was 164,000. The VIN was unavailable.
The contact owns a 2003 Ford Windstar. While driving at various speeds and making a right turn, a loud noise emitted from the rear driver side wheel. The contact observed that the rear driver side wheel was bent in towards the vehicle. The failure recurred continuously. The vehicle was taken to an independent mechanic. The technician diagnosed that the rear axle was fractured and needed to be replaced. The vehicle was not repaired. The vehicle was previously repaired under NHTSA campaign number: 12V193000 (power train), but the remedy failed to repair the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.
The contact owns a 2003 Ford Windstar. While driving approximately 10 mph, an abnormal noise emitted from the rear of the vehicle. The contact pulled over and discovered that the rear tire was leaning inward. The vehicle was towed to an independent mechanic, where it was diagnosed that the rear axle was fractured and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 10V385000 (suspension). The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2003 Ford Windstar. The contact stated there was a four inch crack in the rear axle of the vehicle. The vehicle was taken to the dealer. The technician diagnosed that the rear axle needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 140,000.
The contact owned a 2003 Ford Windstar. The contact stated that while driving at approximately 65 mph, the rear axle on the driver side fractured. As a result, the contact lost control of the vehicle and it flipped multiple times. The air bags failed to deploy. A police report was filed and no injuries were reported. The vehicle was destroyed. The manufacturer was notified of the failure and stated that the VIN was included in NHTSA campaign number: 10V385000 (suspension). The failure mileage was 158,000.
The contact owns a 2003 Ford Windstar. Whie the vehicle was in reverse, the rear axle fractured. The contact discovered that the rear axle and bracket were corroded, causing the failure. The contact stated that the vehicle had been repaired according to NHTSA campaign number: 12V195000 (suspension). The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 147,000.
A D V E R T I S E M E N T S
- Louisville, KY, USA