10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
2,596 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 GMC Acadia accessories - interior problems

accessories - interior problem

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2009 GMC Acadia Owner Comments

problem #2

Nov 032010

Acadia

  • miles

A D V E R T I S E M E N T S

I bought the Acadia new in 2009. At 15K miles cd player turns on at night by itself and runs battery completely down had to go buy a battery charger to get the car started you can't move the car when the battery is dead, a re program fixed the cd player. 35-40K miles dvd player will not work, re program did not work, dealer replaced dvd player. 40K miles water pump went out, 40 K miles wheel alignment went out and wore the front tires to the cord, no mention of compensation for two new tires at a cost of $500. 10K miles further another set of tires had to be replaced at the same cost, this is after dealer wheel alignment,5 K miles more and the alignment had to performed again. Just checked again at 5 K miles more and tires are starting to feather again. At 60K miles one of the driving lights went out. The dealer wants over $100 to replace the bulb, seems as though the front end needs to come off to replace a lightbulb that used to cost a few dollars. The paint has started to peel off the buttons that control the air conditioner fan. The gas mileage is not as advertised. I was told that after 10K miles it would get better, that was 50 K miles a go. Over all this car is a real expensive pile of crap. I would not recommend the Acadia to any one.

- Los Lunas, NM, USA

problem #1

Dec 132009

Acadia

  • 5,191 miles
I opened my tailgage today, 12/13/09, to put some items into my trunk. I leaned in to get them situated & secure when suddenly the liftgate slammed down on my lower back, trapping me against the inside of my trunk. I was unable to lift the gate and had to slither out onto the ground, at which point the liftgate completely closed. I reopened the liftgate, unsure of what had happened, and woosh! it slammed shut again. The liftgate will not stay up, and clearly the sensors that are supposed to detect objects impeding it's closure are not working. I have two small children who often get items out of the trunk - such as jackets or umbrellas - and if this had happened to them, it would have been their head or neck that got caught. I brought the car into lehmer's GMC in concord ca this morning after visiting the doctor who looked at my swollen lower back. They told me since I wished to file a claim with GMC -- not for compensation, simply to have official written notice that this is a dangerous occurrence -- that they would not repair the liftgate and would have to give it back to me still damaged and dangerous. I'm quite surprised that they would return a potentially dangerous vehicle to a customer. My lower back is currently swollen and sore. I've called my doctor's office to request an appointment for tomorrow morning when they open and I will be taking the car into concord GMC for service.

- Lafayette, CA, USA

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