hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
78,813 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 GMC Acadia miscellaneous problems

miscellaneous problem

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2009 GMC Acadia Owner Comments

problem #6

Aug 012016


  • 115,000 miles


Takata recall ibought a used 2009 GMC Acadia in January 2016 with 108,000 miles on it. In August my car wouldn't start and I had it towed to the dealership and they said it needed a timing chain which was recalled. They contacted GM and they said they will not cover this because it was fixed 15,000 miles ago. I then called GM and they gave me a check for $990 in which it actually cost $3,200 to fix! I looked on line and it said they would pay for the timing chain up to 10 years from the date in which it was first put in service for the problem// or up to 120,000 miles whichever came first. Well, this car may have been fixed before but it doesn't state if it was fixed before or if you weren't the original owner - it states it will be covered under the recall. At some point they realized they were in the wrong because they gave me a check for $990 towards a $3,200 bill." Lexi " from GM stated she would note that the customer wasn't happy and close out this complaint!! wow!! still dealing with this B.S.

- Muskegon, MI, USA

problem #5

Jan 032016


  • 105,000 miles
I was driving my car at about 70 mphs on the interstate and the car began to slow down and check engine light starting flashing. I almost got hit by the drivers beside and behind me. While honking my horn and putting on the emergency lights I was able to get over to the side of the highway. Towed my car into the dealership and they keep it for about 8 days saying they were very behind. Notified them that my car was coming in for service and was never told they was behind. Finally about 7 days later the dealership is saying they don't know what is wrong with my car. Then on the 9 day the service guy calls me and says they think its the motor but they would have to take it out to see. Possible cost would be any where from $4,000 to $7,000 to fix the problem. There are several special coverage open on my car such as timing chain, water pump shaft seal, loss of power steering and throttle body. After reading other GMC customer complaints I feel it is the throttle body that needs to be replaced. Dealership states they don't know whats exactly wrong with my car but can't figure it out till they take out my engine.

- Tyler, TX, USA

problem #4

Oct 082015


  • miles
My check engine light it on. While driving and sitting still my car will jerk multiple times. Make a squealing noise, grinding noise and when accelerating from a stop it feels like my car does not want to move. The squealing noise also occurs when car is being cranked. The tire sensor light has come on recently as well and I have put air in my tires but the sensor will not go off.

- Dallas, GA, USA

problem #3

Jan 022015

Acadia 6-cyl

  • 101,576 miles


Vehicle had a slight misfiring when climbing incline. We replaced two spark plugs. Misfiring calmed down. A couple days later misfiring resumed. Husband was driving daughter to daycare when car had multiple dts codes appeared (stability track, check engine, reduced power) with car suddenly stalling while on a highway leaving barely enough time to coast off the road and out of the way of traffic traveling 60mph. GMC refused to assist us on this issue until we found online a tsb about the timing chain which had broken. Due to the constant misfiring (direct result of the timing chain) two of my catalytic converter became clogged. Those have now been replaced out of my pocket however when driving vehicle home while it does run smoother it now misfires all the time even when not going up hills and idling very low and misfiring while idling. I am scared that while driving my vehicle this may happen again because the issue has become worse.

- Greencastle , IN, USA

problem #2

Dec 192014


  • 83,300 miles
I had purchased the vehicle used from what I had thought was a reputable dealer, boy was I wrong. I was on my way home with it from the dealer an hour and a half drive 1 way, going down the interstate at about 65 mph, when the vehicle started to shake something severe, and the RPM, S went wild. I slowed down, but the shake, vibration continued. Finally it did straighten out, and I got home. A couple days later on my way to work the engine light came on, and than the service all wheel drive system light came on. The next day my dad who is a mechanic, drove it and it shook and vibrated so bad, he thought the wheels were falling off. Came back and put it in the workshop and checked the wheels for tightness, they were ok. Noticed a rather large coolant leak above the water pump, , seemed to be coming from under intake area. Called the dealer and said we were bringing it back on a trailer. On 1 / 1 / 15 at about 9:45 am dropped off at the dealer, told them again what the problems were and left it there. On 1 / 5 / 15 the dealer called us and indicated there was a upper radiator hose that the clamp was loose. I told them it was not and my dad knows where it was from. They also stated that they drove it and could not find any problems with it. After telling me that they said that they are a Ford dealer and do not have the tools to diagnose the vehicle. Right after that the general manager says that he did notice a problem with shifting, but its nothing to worry about. I said than you put your family in the vehicle and take them for a drive, because I will not put myself with my 3, and 5 year old kids in it. He said he will look at it again tomorrow. I will never buy another GM product ever again.

- Marshfield, WI, USA

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problem #1

May 152013


  • 68,000 miles
TL-the contact owns a 2009 GMC Acadia slt. The contact stated that while in reverse or stopping on a hill and taking her foot off the brake, the vehicle slightly rolled back. The vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 68,000.

- Rising Sun , MD, USA

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