This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Axle rod pulled out of gear box causing the entire wheel/tire assembly to fall down. According to dealer the assembly had not been "machined" at all at the factory and could have failed at any time. The rivets were not pulled out is how this determination was made. It happened with no warning after turning left onto the highway from my driveway at a low speed. Car was unable to be steered or stopped coming to rest about 30 yards after failure. Dealer has informed us that GMC manufacture requested the parts be returned to them and this may become a recall issue due to the fact that the rivets should have been flattened on the assembly line when hit by the machine, they obviously were not and they need to determine how many vehicles may be involved. This is a big, bad deal and could have killed us if we were traveling at any higher rate of speed. Other lives are most likely in danger. The consumer stated the left front lower ball joint separated from the control arm. The rivets holding the lower ball joint were never installed correctly.
The contact owns a 2012 GMC Acadia. While driving approximately 65 mph, the contact disengaged the accelerator pedal briefly while switching lanes. Upon engaging the accelerator pedal again there was an increase in the RPM reading but the vehicle would not accelerate. The vehicle was taken to the dealer for diagnostic. The technician stated the vehicles computer needs to recognize the throttle gear which caused the hesitation. The technician stated there was no repair necessary. The vehicle was not repaired. The approximate failure mileage was 3,000. The consumer also stated the same issue occurred when slowly approaching a light, that then turned to green before coming to a full stop. When he applied the gas, the engine RPM's would rise, but the transmission did not engage for a period of 3-5 seconds. Updated 04/25/12
- Clifton Park, NY, USA
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- Crawfordville, FL, USA