This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I noticed headlights not working low or high beam. LED lights around head lights worked and fog lights but no headlights. I normally keep it on auto, but I tried all positions and none of them worked.
Head lights quit working. I had two children in the car with me and it was night time, and I could-€™ve collided with another car. This just happened tonight, so I have not taken it to the dealer yet or a certified mechanic. There were no warnings of any kind before this happened.
My left rear turn signal is not working. It is GM part number 13582912. I have checked with several GM dealers who have. Confirmed there are none available. Just for the sake of it, 3 dealers have it on order but have no confirmed delivery date. Some parts stores say it-€™s is discontinued. There are no other aftermarket parts to substitute. This is a significant safety issue the GM needs to correct.
Tail lights/brakes light/blinkers The light kit cover seals break allowing water into the light kit. Water collects and shorts out the bulbs causing a dangerous hazard when rear lights fail to work in the proper manner. I have called to several places and am being told, yes, GMC has a defect on their rear tail lights. Seals were not done very well and supply cannot keep up with demand. The lights are over 300 each which is absolutely ridiculous. A part that is necessary to keep one safe and be able to signal to other drivers should not be this expensive when the manufacturer did not build a good product.
Service side blind detection started going off then the side blind detection stopped working completely. Now the entire electrical system is not working correctly and was told the side blind detection monitors can cause the entire electrical system to malfunction.
- Canton, OH, USA
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Car shut off while driving. All electrical went out. Doors all locked while inside, key stuck in ignition. Started with side detection warning and within a few days car completely shut off while driving! huge safety issue! will not restart and still can't get key out of the ignition. Battery is fully charged but no power. Completely dead. There is a known recall on 2014 GMC Acadias for electronic module failure but not our specific vehicle though this seems to be the exact cause of our problems. GMC said they could not help?!
My headlights stopped working while I was driving on a highway. I pulled off the road & the drl led lights around the headlights were still on, but the headlights were not. I tried turning the lights off/on, tried turning the vehicle off/on. My husband checked the fuses, relay, & sensors, as well as changed both bulbs and they still will not work. It was dark while I was driving, which posed a dangerous situation. Upon researching online, there seems to be other people who have had the same problem.
The gears sometimes does a hard push when changing gears automatically. The dashboard light keeps turning off and driver can not see the speedomotor etc.
Vehicle headlights abruptly stopped working. Headlights are in auto running lights position, but will not turn on. No headlights available, only option to use is fog lights. This occurred after 9 pm on a highway, creating a serious safety hazard. Vehicle brought to 3 different mechanics shops and no problems with headlights were detected, no problems with fuses, computer or battery detected, no lamps needed replacement. Two months later no solution found. The vehicle is not operational during poor weather or after dark.
Headlight illumination is limited and prevents driver's ability to see upcoming road conditions, curves, elevation, animals or humans in the road and hazards. Without turning on the high beams. There is a distinct cut off of light at the top of the area illuminated that is not commonly seen in other vehicles and this limits how far ahead you are able to see.
I purchased this vehicle 2 months ago and have had to separate change the headlights on it twice already. There is a common issue with the electrical system that makes the headlights go completely out or dim while driving or in idle at times.
The contact owns a 2014 GMC Acadia. The contact stated that the vehicle stalled at various speeds. In addition, the service air bags and service front camera warning indicators illuminated. The contact also stated that the hazard lights failed to illuminate. Rogers auto group Chicago (2720 S Michigan ave, Chicago, il) was made aware of the failures. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The failure mileage was approximately 72,000.
Bought car brand new 8-14. Since I have taken into dealership over 5 times regarding it stalling, and complete shut down while driving. First car would shut off when in reverse. Car turned off completely multiple times sitting at red lights. Then while I was driving 35 miles on residential street I had complete failure, car turned off. Was able to restart and drive. Car takes a couple seconds to turn over when first putting key in. Noticed recall in 10-14 for exact issue but GMC dealer in concord ca says my car is not included in it. Interior lights go on at random along with headlights. Gas gauge in "miles" reading on dash lowers by 20+ miles each time I drop kids off at school 5 miles away. Each time I have taken it to dealer, dealer stated they are unable to duplicate the events, no warning codes are showing and they can not find what's wrong with the car. Shocker. Brand new cars do not operate this way and these issues are very serious as deaths could occur when car shuts down while driving. Taking it to dealer again.
2014 GMC Acadia headlights do not shine out far enough to see the road ahead or to each side when turning. I feel like I have a dark hood over the top part of my eyes and this hood "bounces" as you travel--very distracting, irritating, and unsafe. When driving at night, I always have my fog lights on, but even that does not help much. When driving on a hilly, curvy road, it is impossible to see the road ahead & sides--scares the heck out of me! I love this Acadia, but refuse to drive it on a trip when I know I will be driving at night and would be scared to death if it would rain at night--so we take our other vehicle on most trips. I have found other complaints about the Acadia headlights for the 2013 and 2015 models. Also found many complaints about the 2014 GMC Sierra 1500 pickups that sound just like my concerns. I have complained to our local dealership a couple times and will continue to do so. Surely GMC will wake up and realize that these headlights create dangerous nighttime driving conditions. This is a safety issue that needs to be addressed!
Two separate warranty claims. Dealer did replace all tail light assemblies- once on normal warranty claim, the second incident (lhs only) on customer satisfaction basis. Issue> rear tail light lens clouds up with condensation / water to the point that stop light visibility is affected. Approx 50% of the lens is covered internally with water droplets and condensation potentially violating FMVSS safety standard for visibility. Apparently the lamp assembly is not sealed and permits water intrusion. Condensation does not clear up adequately- in my case after 16 miles of driving or leaving the SUV outside overnight. Response from dealer: GM issued a letter stating warranty claims will not be honored for water condensation on tail light lens.
A D V E R T I S E M E N T S
- Liberty, SC, USA