This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Side Object Detection Indicator failure. This was a recall in 2019 after my system failed causing the entire electronic dashboard to go black while driving on the highway. I had no indication of speed while driving. Once I pulled safely off the road and turned the vehicle off, it would not start and needed to be towed. I had it fixed and within months GMC recalled the module kit due to poor design resulting in failure to protect the module from expected weather exposure. The module was replaced in 2019. Again, in 2023, exactly 4 years again, the Side Detection Indicator has failed, due to expected weather exposure which resulted in corrosion. GMC denied replacement because I have already had it replaced. GMC is unable to confirm the module kit placed on my vehicle was an improved design and was the same kit design that has been known to fail. GMC engineers need to reassess for a second recall as the issue is not resolved and could lead to devastating injury or death.
The electrical wiring started a fire that destroyed the engine compartment. I was in the vehicle and barely escaped injury while pedestrians were walking by and could have been injured when an explosion occurred. GEICO is now investigating the incident. A Service Battery Charging System warning light displayed on the dashboard and heavy smoke began to emit from the engine compartment then, a small fire started and escalated to a full and life threatening condition.
It appears that the electrical system to the car radio has shorted out. It effects the sound to the blinker as well as to the radio. I am very concerned that it may have other electrical problems. Is this covered under any kind of recall. I have heard that the whole dash could be effected and my car just stop running. The car was not running when this happened. I open the passenger side front door and it made a loud noise which sounded like it was shorting out. The vehicle runs but am very leary about taking it on a long trip. Where I bought the car says there is a month wait!
The issue started with my back hatch opening on its own at random times. Found out this was caused by water entering the lift switch. That problem lead to the battery eventually going bad and then the headlights being blown due the bad battery. Not sure how water got in the back hatch ruining the sensor but this is costing me about $1000 to fix.
- Richmond, MI, USA
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I just purchased this car three months ago, the A/C is no longer blowing cold air. The air blows but not cold and the heat works just fine. From what I've read online, this appears to be a common issue on this make and model. Please address this..
Water is getting into the rear doors and it entering the wiring harness located on both doors shorting out the radio, the amp and the turn signals. This is very dangerous and according to the forums online it is a regular occurrence.
Water is collected where the amps are located near the door hinges and shorts them out. Nothing that has a sound works after that. So no radio, back up sensor sounds, seat belt reminders, blinkers, cell phone speakers, etc. Costs about $1000 to get fixed and will only happen again because of faulty drainage. It happened after raining for a couple days. Car was in the driveway. This happened about 3 months ago and the sound has never come back on.
I have a 2015 GMC Acadia, I have had to replace the module to the side mirror safety lights twice. It has recently gone out again. I was told the wiring is shorting out causing the module to go out and the car to not run. GMC has a recall for this vehicle under 80,000 miles. My car currently has $127,000 miles because I drive it a lot for work. I contacted GMC and explained this has been replaced twice and is a safety issue that they know about and was told there is nothing they can do for me. I am a single mother and cannot afford to have this fixed again so I have no safety module for the side mirror or park assist. GMC knows this is a problem and that it was fixed once under 80,000 miles, again under 100,000 miles and now at 127,000 it is shorting out causing issues with the car to start and even with documentation from the dealer will not fix the car under recall. If GMC will not fix their safety issues they should not be allowed to marker these as safety features on the car, especially since they are aware of the electrical issues with the vehicle and chose not to fix the,
Side blind zone sensors fail due to water intrusion - which is a known issue. A special coverage adjustment (#N172097060) was issued to repair this however not all vehicles are covered in the sca VIN search - and are not being addressed. My vehicle did not fall within the VIN search and experienced the same issues described in the sca. The day after the initial diagnostic and awaiting the part for repair I experienced a complete vehicle shut down due to the corruption of the sensor. I was not aware of this situation until after I researched the sca. This corruption is noted in the sca, however it only states part of the issues you may see. During the shutdown I was luckily not in motion, however, the corruption of the gmlan cause the airbags to disable, passenger airbag presence detection turned off, tire pressure sensor monitors were disabled, the entire dic shut down, instrument cluster shut down, radio and infotainment center shut down, door locks malfunctioned, power steering shut down, power brakes shut down, windows were disabled, and the vehicle would not restart until after about 15 minutes. There is no protection between the sensors for electrical interference and the GM lan. A sensor should not cause these issues, however it does, and it was also noted in the sca. This issue needs to be addressed. The malfunctioning sensors also cause a power drain on the battery, prior to the dic reporting the sensor failure, which is a fire hazard. GM has not addressed the widespread issue of these faulty sensors outside the sca, nor the safety hazards of the lack of protection on the GM lan caused by electrical interference. If the vehicle is rear-ended, the sensors could cause corruption in the gmlan similar to the water intrusion issue - rendering the front airbags inoperable.
When you turn traction control on the entire car shakes. Windshield wiper fluid will not come out. Passenger window will not roll up from driver control. Tire pressure monitor system has been out for time. This car is not that old for it to have all these issues
The contact owns a 2015 GMC Acadia. The contact took the vehicle to arnie bauer Buick GMC (5525 miller circle drive, matteson, il 60443) where it was diagnosed that the blind side alert was damaged and needed replacement; however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and provided case number: 5410777277. The failure mileage was 29,386.
A few days before my girlfriend left with the SUV out of state I noticed the electric door lock (only on the passenger front door) was back to manual. Than the same day of trip it started working again, but on her way back she called me to say the light came on for service stabilitrak, and trac. Control off. It was also effecting the steering wheel making it jerk while going over 60mph on the highway making it a safety hazard. After reset jt was fine, but very alarming to continue to drive this SUV for years to come knowing it could pop up and safety issue at any given time. This needs to B addressed asap! sounds like a ground issue. SUV is 4 years old, and rust and corrosion free. Maybe GM made an error with interior mounted modules. Also the vehicle was coming out of a slowing traffic area on highway at the time (construction zone) when tring to catch back up to speed the vehicle reduced power. (limp mode) this seems to B a very common problem.
On 4/11/18 we took the car to the dealership for a side dtection alert. Was informed that the right side module needed replaced. We declined service due to cost of $628. 01/2019 we were have problems with the car starting. Last week multiple warning a messages started appear on the dashboard as the car was traveling and stationary. Took the car in for service and diagnoses was the right side detection model had severe corrosion and the left side model also had corrosion. Parts where not available so we drove the car home. Next day same issue with multiple warnings and alerts on the dash. My wife was able to make it home and after turning off the car it would not start even after charging the battery. Next day had the car transported to the dealership. After disconnecting the side sensor models, the car restarted and started functioning normal. Obviously this is a big saftey concern for a vehicle that is less than 4 years old, less than 50K miles, garage kept and well care for.
The Acadia has side detection sensor issues related to poor design and/or the elements (GM service teams words not mine). If this is true, am I, as the customer supposed to pay for the bad engineering decisions made by GM engineers" or if the sensors failed due to the elements, am I not to drive my AWD Acadia outside" I'm a little confused on why the responsibility of the repair cost falls on my shoulders with the above-mentioned being the root causes. Jody in the service department personally told me that the sensors would probably need to be replaced every 1 to 2 years at a cost of $1,200 per time, and because of this people have eventually given up and traded in their vehicles (I can't say I blame them). I've been a tried and true Chevy/GMC fan, but that kind of customer care has swayed my opinion. I've reached out to GM corporate, but they were not helpful either. The lack of support on a 3-year-old $55,000 vehicle is astonishing.
There is a defect in which water leaks inside the vehicle and gets into the fuse box and causes issues with the vehicle ignition switch, damage to the fuses, draining the battery etc.
On 15 plus occasions, while the vehicle is stationary, in the parking gear and running, the front end will start to vibrate mildly, increase in intensity and then the traction loss light illuminates, a blinking engine light illuminates, "service stabilitrak" and "service traction control" messages appear. Then traction contol off appears, followed by an audible loud click and vibration ceases, messages disappear and lights turn off. Once while vehicle in drive and being operated on a roadway, I pulled right at an intersection to have this same sequence happen during driving, resulting in an almost complete loss of power and acceleration and a near accident. The sequence was identical and once the errors cleared the vehicle accelerated rapidly and forcefully. I have documented multiple occasions on video while stationary over a multi month period and have furnished those documents to my local GMC dealership which has failed to repair this issue and today returned my vehicle to me with an apology for not being able to remedy the problem. They claim that the vehicle must exhibit this behavior in their presence to warrant a fix. The vehicle is under an extended warranty that clearly covers these problems. I would be happy to email the videos, but they are not in the supported format and likely larger than 5mb.
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- New York, NY, USA