really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
1,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 GMC Acadia seat belts / air bags problems

seat belts / air bags problem

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2015 GMC Acadia Owner Comments

problem #1

Oct 082015


  • 1,500 miles


On October 8, 2015, our family was driving on I-85 near huntersville, nc. We were in our 2015 GMC Acadia, which weżD bought new in August. We were in steady, moving traffic. The cabin was quiet; I was driving, my wife was in the passenger seat, and our two children (ages 9 and 7) were in the second row captain's chairs. Both children were watching their ipads. Suddenly we heard what sounded like a pistol being fired inside the cabin, followed instantly by our 7 yr old son ('sonż) screaming and yelling, żit hurts, it hurts.ż my wife and I both turned around and saw son clutching his lower back. I negotiated the car to the shoulder and saw that the entire housing/casing of his seatbelt buckle had spontaneously exploded. The buckle wouldnżT unlatch, but my wife got him out of the seat and examined him. He had a puncture/gash in his lower back, where some of the shrapnel had hit him. We found both plastic and metal shards in the car. To give you an idea of the force the explosion caused, there was also a 2-4 inch hole in the interior door's paneling. Online research suggests that a pretensioner may have malfunctioned; a GMC service manager stated that the second-row captain chair should not have a pretensioner.

- Charlotte, NC, USA

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