This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 GMC Acadia. The contact stated that the driver-€™s side seat control panel had detached from the seat without warning. The contact had initially taken the vehicle to a dealer where the seat panel was replaced out of pocket. Recently, the contact discovered that the same panel was fractured for the second time. The dealer was notified of the failure and the contact made another appointment with the same dealer for the same failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.
On April 5, 2018, my family and I (front passenger) were in a head on collision. Upon impact my seat's locking mechanism lost control of my seat causing me to be thrown forward and impacting the dashboard, which I believe contributed to my injury, fractured L1 and L2.
- Fayetteville, NC, USA
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- Livingston, TX, USA