The contact owns a 2018 GMC Acadia. The contact stated while driving at an undisclosed speed, the cruise control feature failed to function as intended. The contact stated that the vehicle exceeded the set speed. The contact deactivated the cruise control feature; however, the vehicle failed to decelerate. The contact depressed the brake pedal, however the vehicle failed to stop as intended. The contact had to repeatedly depress the brake pedal before the vehicle finally stopped. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The vehicle was not repaired or diagnosed by the independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to take the vehicle to the dealer for diagnostic testing. The failure mileage was approximately 94,000.

- Winfield, IL, USA