This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
"shift to park" warning message. Unable to shut vehicle off or leave vehicle. Shifter is in the Park position but vehicle does not recognize it is in Park and will not shut off. Vehicle has never been in an accident. No residual code. Dealer will assess but not covered under any existing warranty or recall. Out of pocket expense. TSB 18-NA-297; replaced by 19-NA-206.
I placed the car into Park and the Shift to Park indicator light came on even though the car was in park. I was unable to turn the car off. I had to shift the car in and out of gear and sometimes drive the vehicle to finally get Shift to Light off and be able to turn off the car. This happened 3 times within one week. I read of numerous instances on-line where this same condition occurred in other GM vehicles. I took to Joseph GMC for repair and was charged $855.12 for repair since the car was out of warranty. (The car only had 28,058 at time of service.)
When the car is put In park there is a message that appears on the display when pushing start/stop to turn the car off "shift to park". The car has already unlocked and it turns off and restarts but the message keeps popping
The contact owns a 2019 GMC Acadia. The contact stated that while attempting to shift to park(P), the transmission failed to shift into park, and the contact was unable to turn off the vehicle. The contact also stated that when she started the vehicle, the reduced steering power warning light illuminated, and the failure caused the battery to be replaced once. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.
- Linesville, PA, USA
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There is a -??shift to park-?? message. The vehicles fails to recognize that it is in park and display a message urging me to -??Shift to Park.-?? When this happens, I am unable to shut the car off, and this could cause my vehicles to roll away if it is not properly in Park. I would have to constantly wiggle and move the electronic shifter to get it to recognize that the shifter has been placed in the -??Park-?? position. This has resulted in me getting stuck in my car until I get the message to stop, which often time takes several tries and minutes.
The contact owns a 2019 GMC Acadia. The contact stated while shifting into park(P) there was a beeping warning chime, and the gear shifter symbol was flashing. The shift to park message was displayed. The contact stated that the failure was first intermittent but had become a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 31,000.
The contact owns a 2019 GMC Acadia. The contact stated that the entertainment center changed and moved through all channels without touching the screen. While in park, the vehicle failed to turn off as desired. The shift-to-park message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the entertainment center needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 21,000.
Car won-??t go into park. This happened with my 2018 Acadia and now my 2019. It keeps saying shift to park for the car to turn off when it already is in park
The contact owns a 2019 GMC Acadia. The contact stated that while attempting to park the vehicle, the transmission was shifted into park(P); however, the shift to park warning light was illuminated and the vehicle failed to shut off. The contact stated that the failure had worsened. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.
The steering assist code comes on, the temp gage goes down, and it-??s immediately hard to steer. All the lights come on, and drained the battery, this has happened several times
Shift to park error every time I park my car. It takes multiple times of shifting and what not to get the vehicle to shut off. I will be making a appointment with my dealer.
Vehicle is constantly giving -??shift to park-?? error. The steering mechanism has also been compromised, and the vehicle makes persistent jerking motions with accelerating. This could be quite dangerous.
The contact owns a 2019 GMC Acadia. The contact stated that while shifting the into park(P), the message to -??Shift to Park-?? warning light was illuminated. Additionally, the contact was unable to turn off the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000.
The contact owns a 2019 GMC Acadia. The contact stated while parking and attempting to turn off the vehicle, the message "Shift to Park" was displayed, though the gear shift indicator had displayed that the vehicle was in park(P). The contact stated that she restarted the vehicle, shifted from park(P) to drive(D) continuously until the vehicle responded as needed. The contact stated that the failure had been recurring. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 56,000.
I just purchased this vehicle and within a day, it was already giving an alert that something was wrong. Says "action required, shift to park". My car was in park. It was not shutting off due to the notification, which leads your battery to drain. The next day, as I was driving with my kids, the headlights start flickering, and then shut off. It left us driving in the dark and nearly causing a wreck because someone didn't see us coming because it was too dark. The dealership said they look at it, so I don't know what will happen moving forward. It's definitely not safe unless the issue is addressed.
The contact owns a 2019 GMC Acadia. The contact stated that while the vehicle was idling and shifting into park(P) the -??Shift to Park-?? message was displayed. The contact stated that the vehicle was in the park(P). As a result, the contact was unable to turn off the vehicle. The vehicle was then taken to the dealer where it was diagnosed; however, the contact was not informed of the result. The vehicle had not yet been repaired. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 34,000.
2019 Acadia originally displayed a shift to park message at 12K miles and vehicle was still under warrantee. New shifter harness was installed and a wire harness jumper added. GM covered the cost of repairs. At the time I was told hopefully the repair fixes it but a chance it won't and will need to bring it back in. Two years later at 36K miles it occurred again but was out of bumper to bumper warrantee so GM would not cover and dealer would not give any discount. Both the dealer and the GM claim rep I talked to were not able to adequately explain why this is not considered in the powertrain warranty which is still valid. GM did reimburse 50% of the cost of repair but I am still out ~$380. This issue seems well documented across numerous models / years of GM products.
A D V E R T I S E M E N T S
- Upton, MA, USA