This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 GMC Envoy. While making a turn at 40 mph, the contact heard a loud boom and a grinding noise. She had the vehicle towed to her mechanic and then to the dealer. The dealer stated that the front driver side differential casing was cracked. The purchase date was unknown. The current and failure mileages were 71,838.
The contact owns a 2004 GMC Envoy. While driving 55 mph, the driver heard a loud noise in the front of the vehicle. The gear shifts from normal to 4 wheel drive. The dealer informed the contact that the front differential was cracked and needed to be replaced. The vehicle was diagnosed for a second opinion and the mechanic agreed with the previous failure including that there was no oil in the differential. The contact stated that she has filed a complaint## 71-492693494 with the manufacturer. The contact can provide photos if needed. The dealer advised the contact the vehicle can be repaired for a fee. The current and failure mileage were 55453.
- E. Brunswick, NJ, USA
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- Woodbridge, VA, USA