really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
9 / 0
Average Mileage:
44,788 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 GMC Envoy seat belts / air bags problems

seat belts / air bags problem

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2004 GMC Envoy Owner Comments

problem #9

Dec 052010

Envoy 6-cyl

  • 45,000 miles


The contact owns a 2004 GMC Envoy slt. The contact stated that the passenger air bag and seat belt warning light illuminated while the seat was unoccupied. The warning light remained illuminated even after the seat became occupied and the failure would first recur intermittently until the failure became constant. The vehicle was taken to an authorized dealer for the failure. The dealer replaced the safety inflatable restraint sensor and diagnostic modular. The failure and current mileage was 45,000. Updated 05/05/11 updated 06/03/11

- Riverwoods, IL, USA

problem #8

Jul 262007

Envoy 6-cyl

  • 46,000 miles
Right after purchasing. Engine light has been on. Purchased in June/2006, with 40,000miles. 1yr after the RPM gauge quit working, right afterwards, the fuel gauge started messing up, going back & forth, then went out completely, battery/oil gauges are out now. The seat belt lights/airbag lights bing constantly & does not tighten up when put on brakes. When this happens the check gauges light comes on, and at the same time I have difficulty getting it in gear. I am also having trouble setting my cruise control.

- Milledgeville, GA, USA

problem #7

Jan 262010


  • 97,000 miles
The contact owns a 2004 GMC Envoy. While driving 65 mph in snowy conditions, he attempted to pass a vehicle and while returning back into the lane the vehicle slid and he crashed into a concrete barrier front-end first. The frontal air bags did not deploy at the time of the crash. The contact did not suffer any injuries. The police arrived shortly after and a police report was filed. The failure and current mileages were under 97,000.

- Poulsbo, WA, USA

problem #6

May 022009


  • Automatic transmission
  • 42,600 miles


The contact owns a 2004 GMC Envoy. While driving 60 mph with the cruise control activated, the contact passed out due to a severe medical issue. He lost control of the vehicle and crashed into a tree. Upon impact, both frontal air bags failed to deploy. The contact and passenger were severely injured. The driver sustained a broken clavicle and his teeth were knocked out of his mouth. The passenger sustained a laceration to the head and abdominal injuries. The vehicle was inspected by an insurance adjuster, who was unable to determine why the air bags did not deploy. The vehicle was destroyed. The contact called the manufacturer and was informed that an investigation was implemented and a representative will call him back in five business days. The failure mileage was 42,600. Updated 6/5/09 updated 06/09/09.

- Austin, TX, USA

problem #5

Apr 202009


  • 60,500 miles
I was traveling northbound on rt 251 from peru to mendota il when it began raining and hailing very hard. 251 is full of pot holes. I was traveling about 40 M.P.H. I hit a pot hole and my car started to hydroplan. I went into the southbound lane and then into ditch head on....I hit the ditches wall almost head on and my airbags did not come out.

- Mendota, IL, USA

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problem #4

Aug 102008


  • 51,000 miles
The contact owns a 2004 GMC Envoy. While driving approximately 55 mph, the vehicle struck a gate, went airborne, dropped approximately 35 feet down an embankment, struck some trees, boulders, and landed in a swamp. The air bags failed to deploy and the vehicle sustained major damage. Both the driver and passenger sustained multiple injuries. The vehicle had to be lifted from the embankment with a crane and was towed away. A police report was filed. The current and failure mileages were 51,000.

- St. Paul, NC, USA

problem #3

Feb 232006

Envoy 6-cyl

  • Automatic transmission
  • 22,990 miles


The contact owns a 2004 GMC Envoy. While driving 5 mph, the consumer passed out at the wheel. The contact crashed head on into a utility pole in the middle of the vehicle. Neither of the front air bags deployed. The driver was injured and the utility pole was damaged. A police report was filed. The VIN was unknown. The current mileage was 54,250 and failure mileage was 50,000. Updated 06/04/08. Updated 06/04/08

- San Antonio, TX, USA

problem #2

Jan 032007

Envoy 4-cyl

  • miles
In route to work driving my 2004 GMC Envoy I was involved in what I would considered a head on collision with a telephone pole. The impact was great enough to spilt the pole in two, top half just missing the roof of the vehicle. Upon impact the airbags did not deploy nor did my seat belts lock me in causing me to fly forward hitting my head on the steering wheel, I had to be extracted from vehicle by fire department and transported to er. I now have permanent scar approximately 5 inches in length across my forehead. I filed a complaint with GMC later to be informed that after their investigation they concluded that since the passenger side took the greater of the impact the impact was not great enough to warrant airbag deployment. Please note that drivers nor passenger side airbag deployed.

- Staten Island, NY, USA

problem #1

Jul 082005

Envoy 4WD 6-cyl

  • Automatic transmission
  • 38,000 miles
Consumer states that she was in a head on collision on July 8, 2005 and the air bags did not deploy. She was going 55 mph when hit. There was damage to the vehicle and a police report was taken. Consumer states she has neck and back injuries, she is going to the doctor for a follow up visit today. Her daughter has seat belt burns on her neck. The vehicle is currently being inspected by the insurance company; it had to be towed to a body shop. She has not contacted the dealership or manufacturer, the attorney general advised her to call us first.

- Gloversville, NY, USA

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