This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was opening the rear window to retrieve belongings when the window exploded glass fragments all over me as well as the inside and outside the vehicle. Fortunately, no one was hurt. This is very dangerous!
I was dropping my boat off at the local storage yard where I keep it. I opened the rear hatch of my Envoy to get a bucket out of the inside where I keep the boat's accessories.. the hatch was open for approximately 2 minutes when it exploded and rained glass all over me and into my right eye. It sounded like a shotgun went off, but I was the only person around. Approximately one year earlier, the chmsl plastic flew off on the highway almost hitting another car that swerved to avoid it behind me. This is a common problem as I have come to find out and GM has redesigned the back door. Mine sits in the driveway and I am not about to spend 700 on glass so it can happen again and possibly hurt someone else.
This was originally submitted on 10/14/2003, but because I don't see it on the NHTSA web site, I am resubmitting: The liftgate window of 2003 GMC Envoy XL exploded/shattered when I tried to open it beyond the first few inches. A shower of glass resulted in a severe facial laceration to my 4-year old daughter. There is no warning whatsoever on the window or in the vehicle operating guide regarding such a danger. This defect is a major danger that could have resulted in even greater physical injury and has left a scar on my daughter's face.
- Bridgewater, NJ, USA
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- South Plainfield, NJ, USA