This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The dashboard on my truck is just cracking all over. I continuously clean and use sun shades for it. This is a product defect that needs to be corrected.
Dash cracked in multiple locations to include the passenger airbag storage compartment (dash mounted). It started out as a small crack on the instrument panel cowl, it grew and multiple cracks emerged since then.
Dashboard cracked around the airbag openings. This seems to be a common problem and may affect proper airbag deployment or cause the dash to fragment and hit occupants in a collision. The problem was noticed just after the warranty expired. The dealer would not correct, the problem continues to get worse. The vehicle is not exposed to any extreme temperature changes or prolonged sun exposure as it reside in the state of Maryland which experiences 4 rather mild seasons. This is well documented but unresolved problem with these GM vehicles.
- Waldorf, MD, USA
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Driver side door handle quit working, this is a known issue with the GMC Sierra 1500.I have been to the dealer thinking a quick and cheap fix, was floored to find out on that year and model it was a common occurrence, and out of pocket would cost $475 parts and labor, the parts man told me it was a bad design flaw.I asked if there was a recall on this because it's a safety issue, was told no.I got this truck new and as to date have had to replace the dash, because of cracking around airbag, done under warranty, and replaced outside door handle on rr door, now the door won't open from the inside on drivers door.,unless I roll down window and open from outside, my truck has 23,000 miles on it.everything still looks new. I feel this is an issue that GMC should address, I would pay the labor, if they supply the part.the whole interior door has to be replaced as it is one unit.this is unfair to consumers, installing deffective parts, and should be replaced at GMC's expenses, not the consumers.
Large cracks on my 2010 GMC Sierra 1500 deneli dashboard. I noted two major cracks on the dashboard, one touches the passenger side airbag and the other major crack is over the driver side instrument console. I did some research and came across an investigation article from wmc action news 5, by the news reporter andy wise. This is a very serious safety concern.
My 2010 GMC Sierra has 47,000 miles on it, primarily sits in a temperature controlled garage, and has 3 cracks in the dash. Two of the cracks happned while sitting stationary in the garage. Two of the cracks are connected to the air bag creating a hazard. GMC nor the dealer will take care of this considering a lot of complaints by other owners.
Takata recall- I have went to the dealership where I purchased the truck and they won't help me in resolving this safety issue. Mckenzie motors 6500 caroline St.milton fl 32570 850-665-2045. I live in Florida where it is warm year round and my whole dashboard is falling in. I saved for ever and paid for this truck in cash. I'm the safety director at nas whiting field and this is a fatality waiting to happen. Please advise.
Cracked dashboard - dashboard is deteriorating. Numerous cracks. Vehicle is parked in the shade 90% of the time and only has 23,000 miles on it. It has never been in any accident. There is a dashboard crack next to the airbag on the dashboard. My concern is with the takata inflators and potential shrapnel produced from the rotting dashboard becoming airborne during an accident. There is a website that shows the majority of these GM dashboards are defective and falling apart beyond cosmetic appearance. What kind of safety testing has been done in relation to cracked dashboards causing injuries? there should be a solution to the takata inflator issue and a recall on GM cracked plastic dashboards. It is past August of 2017 and I have heard nothing regarding the airbag issue solution. I no longer feel safe driving this vehicle.
The dash board is cracking in several places. Namely above the steering wheel and near the passenger side air bag. There was no stress or impacts to the dash that would have caused the cracking. The manner and locations of the cracks could cause the dash to fragment and cause injuries to occupants in the event of an airbag deployment.
Upper dashboard cracked along airbag location on passenger side - top left corner of air bag. Car was parked, crack was just there when I entered the vehicle one morning...not just once but twice. Apparently the dashboard cracks just after the third year and re-occurs with replacement dashboards as well (all dashboards are defective, including the replacements). Note: Exact same crack and location as many others reported on facebook group forum page (07-13 GM cracked dash safety hazard for all trucks).
My dashboard has cracked around the passenger side airbag and on top of the driverside dash. I am afraid that the cracks around the airbag are a safety hazard for my family. Both cracks are growing rapidly. Vehicle has less than 44,000 miles and is in excellent condition.
A D V E R T I S E M E N T S
- The Colony, TX, USA